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How to appeal to KNEC for cancellation of results, how to have the following errors by KNEC corrected: incorrect order of names, mispelling / incorrect names, intials, missing / incorrect gender, missing: year of exam, marks, grade, subject, index number, pending results. How to pay for correction of knec errors

Hillary Kangwana
The KNEC portal used for registering candidates for exams and uploading project marks,

The KNEC portal used for registering candidates for 2020 KCPE, KCSE exams and uploading project marks,

Type Of Query & Definition

Query arising as a result of a candidate’s order of names having been incorrectly captured.

Query arising as a result of a candidate’s name(s) / initial been mispelt / incorrectly captured.

Query arising as a result of a candidate’s gender having been incorrectly captured / missing.

Query arising as a result of the year of examination having been incorrectly captured / missing.

Query arising as a result of a candidate’s marks / grades which are missing / incorrectly captured.

Query arising as a result of a candidate’s paper / subject having been incorrectly captured / missing.

Query arising as a result of a candidate’s index number having been incorrectly captured/ missing.

Query arising as a result of any of the following:
1. Incorrect capture of details of a candidate (name, index number)on a certificate
2. Incorrect capture of details of examination centre where candidate sat examination (examination centre code / name,)on a certificate
3. Incorrect capture of year of examination on certificate
4. Wrong photograph pasted on a certificate
5. Misprinted / poorly printed certificate
6. Certificate not dispatched to examination centre

Query arising as a result of pending of a candidate’s results because the candidate did not provide the required details of previous KNEC examination at the time of registration.

Query arising as a result of pending / withholding of a candidate’s result because of suspected involvement in an examination irregularity

Query arising as a result of any of the following:
1. Incorrect capture of details of a candidate (name, index number) on a results slip
2. Incorrect capture of details of examination centre where candidate sat examination (examination centre code / name,)on a results slip
3. Incorrect capture of year of examination on results slip
4. Misprinted / poorly printed results slip
5. Results slip not dispatched to examination centre

Query arising as a result of a candidate’s examination centre name or code having been incorrectly captured / missing.

Query arising as a result of cancellation of a candidate’s results in a subject / entire examination

The Kenya National Examinations Council allows thirty (30) days after the date of release of the results/certificates for candidate(s) or institution(s) to raise any query arising from the released examination results/certificates.
Queries about examination results/certificates must be made through the Heads of Schools/Institutions and the Sub County Directors of Education. The appeal documents must reach KNEC not later than thirty (30) days after the release of the examination results/certificates, after which the query shall attract a penalty.

Any amendment on name, gender and year of birth attracts a penalty of 3,000/= (three thousand) per candidate if the query is submitted after thirty (30) days after the date of release of examination results
The Head of Institution must request in writing explaining the origin of the error.
The Kenya National Examinations Council reserves the right to accept or reject a request for amendment(s)

(Courtesy of KNEC)

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