NATIONAL SOCIAL SECURITY FUND

The National Social Security Fund (NSSF) ACT No. 45 of 2013 was assented on 24 December 2013 with the effective date of commencement being 10 .January 2014.

Consequently, employers are advised to make arrangements to submit their contributions in accordance to the new NSSF Act as outlined below;

COMPUTATION GUIDELINES

For the purposes of the Act, the Upper Earning Limit (UEL) will be KES. 18,000 while the Lower Earnings Limit (LEL) will be KES 6,000.

The pension contribution will be 12% of the pensionable wages made up of two equal portions of 6% from the employee and 60/o from the employer subject to an upper limit of KES 2,160 for employees earning above KES 18,000.

The employee contribution shall be drawn directly from his salary and wages while the employers contribution shall come directly from the employer.

The contributions relating to the earnings below the LEL of the earnings (a maximum ,of KES. 720) will be credited to what will b,e known as a Tier I account while the balance of the contribution for earnings between the  El and the UEL (up to a maximum of KES 1,440) will be credited to what will be known as a Tier II account.

Sample Computations are attached below for ease of reference:

The NSSF Act No. 45 of 2013 is available on the official NSSF website www.nssf.or.ke

Note: The format of the returns file to be submitted to NSSF and the process of submission will remain the same until informed otherwise.

 The new returns shall contain the Total Pension Contribution (Column 12 above – maximum KES 2,160) in place of the previous Standard Contribution amount of KES 400. The NSSF System will automaticallylly separate the total amount into Tier I and II member contributions.

 The voluntary column remains the same.

How to get NSSF  statement online in Kenya

The National Social Security Fund is a mandatory scheme for every employed Kenyans. Its main objective is to offer all Kenyans a reliable basic financial security benefit. So, the agency is mandated with registering its members both from the informal and formal sectors. However, with the country having technological advancement over the years, you can now register and get NSSF statements online.

How to register with NSSF

To begin with, you need to register as a member to get an NSSF statement. So, you can register as an employee or a member of the informal sector. There are two ways of registering; going to the NSSF offices or registering online through the self-service registration portal.

To apply, you will need the following documents:

• National Identification card/Passport
• Birth certificate
• KRA pin
• Employer number
• Payroll number

There are no charges when applying for NSSF membership. But, as a member of the informal sector, you have to pay Ksh200 for the NSSF activation of your membership card.

How to get NSSF statement online

You can easily get NSSF statements by, for instance, going to NSSF offices, via an online portal and mobile-based apps.

How to get an NSSF statement using the mobile phone app

NSSF Mobile app is available on both IOS and Android platforms. Below are the steps in getting an NSSF statement using a mobile-phone:

1. Install the NSSF app
2. A prompt will appear for you to create an offline credential using a password and username. Save the details by selecting” save offline login”
3. A notification “Login Saved” signaling a successful creation of login data.
4. Click the “OK” button
5. Use the verified offline login data to access the application features
6. After a successful login, you will be prompted to select whether you are an employer or member.
7. Select” Add new member”
8. You must have registered on the NSSF e-service to continue. If you are registered, input your e-service username, password, and your NSSF number.
9. If you are not cataloged in the NSSF e-service, click the button, “Not Registered?’Register. Include all the details required, validate, and save. A notification displayed as “Member Created” confirms successful registration.
10. Click ok and the app will redirect you to a page where a prompt will appear for you to select the indicated identity credentials.
11. The app will redirect you to a page displaying a member’s account, where you get various options to select.
12. Select “View Statement”
13. Download the statement if prompted to and view from your device.

How to get NSSF statement on the self-service portal

This is another method you can use to get an NSSF statement online. However, you must first register within the online portal to take advantage of the web-based system. Below is the procedure:

1. Launch the NSSF Self- Service Portal on your browser
2. On the portal, click the “ Member self-service links” option
3. Select the “NSSF contributions statement” tab
4. A statement’s account login page displays. Use your username and password to log in. After that, login and enable account privileges.
5. After logging in, expect a welcome remark. Click on the link provided on the page to continue.
6. The page redirects you to your account. Therefore, scroll to select the statement period you wish to access. Click on  “Issue account”
7. As a result, your generated NSSF statement is ready for viewing.

MANAGER, INVESTMENTS

 Reporting to the General Manager (Finance & Investments), he/she will be responsible for developing and implementing the Investment Management Strategy of the Fund and managing the Fund’s investment in capital and money markets, Tenant Purchase Scheme (TPS) and mortgage bonds to ensure prudent investments in order that members get a competitive rate of return.

KEY RESPONSIBILITIES:

• Manage the Fund’s portfolio of securities to ensure profitability and compliance with the Fund’s risk management policy;
• Closely monitor the external Fund Managers in the implementation and compliance with the Fund’s Investment Policy;
• Coordinate the presentation by the Fund Managers to the management investment committee and Board;
• Meet with Fund Managers, Investment Advisors and Custodians to review goals and discusses Investment strategies;
• Perform or evaluate research, such as detailed company or industry analyses, to inform financial forecasting, and decision-making on investment opportunities;
• Undertake actuarial valuations;
• Adhere to the statutory and regulatory requirements;
• Insure all Fund assets to manage risks;
• Develop and implement various policies in the department;
• Undertake Portfolio construction; Asset allocation, identification and analysis of new opportunities; and
• Manage day to day operations of the Tenant Purchase Scheme, authorize the creation and closure of accounts as per the policy and authorize the repossession

JOB REQUIREMENTS/SPECIFICATIONS:

• Master’s Degree in Actuarial Science, Accounting, Finance, Economics or related fields from a recognized institution;
• Bachelor’s Degree in Insurance, Actuarial Science, Accounting, Finance, Economics or related fields from a recognized institution;
• Professional Qualification such as Certified Public Accountant(CPA), Certified Financial Analyst (CFA), Certified Investment and Financial Analyst (CIFA), Certificate of Insurance, or any other relevant qualification;
• At least ten (10) years’ relevant cumulative work experience, five (5) of which should have been in a senior management position;
• Membership to a relevant and accredited professional body such as the CFA Institute, ICIFA, Institute of Faculties of Actuaries (IFoA), Society of Actuaries (SoA), The Actuarial Society of Kenya (TASK) and/or ICIFA; and in good standing;
• Leadership Course from a recognized institution or a Certificate in Corporate Governance;
• Proficiency in computer applications; and
• Fulfilled requirements of Chapter 6 of the

COMPETENCIES:

• Good leadership skills;
• Strong interpersonal skills;
• Organizational & planning skills; and
• Attention to

MANAGER,RESEARCH AND DEVELOPMENT

Reporting to the General Manager (Strategy, Research and Risk), he/she will be responsibleforcoordinatinginternalandexternalresearch,dataanalysis,leadingproduct development,developingnewandinnovativeideasbasedonresearchfindingsandwillbe custodianof theinnovationframework -generation,selectionandimplementationof value adding ideas.

KEYRESPONSIBILITIES:

• UndertakeresearchasperFund’srequirements;
• Evaluateresearchreportsandstatisticsforpolicyformulation;
• Disseminateresearchfindingstorelevantstakeholders;
• Develop and maintain research resources and data bases on social security policies and related issues;
• Designandmaintaindatacollectionsystems;
• MaintainstatisticaldatafortheFund;PrepareandsubmitdataandreportstoKNBS;
• EngageotherstakeholderswithinandoutsidetheFundtoimproveondataand research;
• Leadinproductdevelopmentbasedonresearchfindings;
• Develop new and innovative ideas based on the research findings and data insights from research and analytics team;
• Keepscustodyofinnovationframework;
• Leadinthegeneration,selectionandimplementationofvalueaddingideas;and
• ManagestheFund’sResourceCentre(Library).

JOBREQUIREMENTS/SPECIFICATIONS:

• Master’sDegreeinanyofthefollowingdisciplines;Statistics,SocialSciences, Business Administration, Marketing from a recognized institution;
• Bachelor’sDegreeinanyofthefollowingdisciplines;Statistics,SocialSciences, Business Administration, Marketing from a recognized institution;
• DiplomainResearchoranyrelatedfieldwillbeanaddedadvantage;
• At least ten (10) years’ relevant cumulative work experience, five (5) of which should have been in a senior management position;
• Membershiptoarelevantandaccreditedprofessionalbodyandingoodstanding;
• LeadershipcoursefromarecognizedinstitutionoraCertificateinCorporateGovernance;
• CertificateinComputerApplicationsfromarecognizedinstitution;and;
• FulfilledtherequirementsofChapter6ofthe

COMPETENCIES:

• Integrity
• Communicationskills;
• Strategicthinkingandproblemsolving;
• Interpersonalskills;
• Criticalandanalyticalthinking;and
• Creativityand

GENERAL MANAGER (FINANCE&INVESTMENT)

ReportingtotheManagingTrustee,theGeneralManager(Finance&Investment)willbe responsibleforensuringtheFund’sfinancialstability,growthandlong-termsustainability bymakingsoundfinancialdecisions,optimizinginvestmentsandmanagingrisks.He/She willberesponsibleforplanning,coordinating,leadingandcontrollingtheFunds’financial management, developing and implementing the Fund’s investment strategy, and managing the Funds’ investment portfolio. He /She will oversee the operations of the Property Development & Management and Investments & Actuarial and Financial functions of the Fund while ensuring and facilitating the availability of required knowledge,skillsandtoolswithinthedepartmentssothatassignedmanagersare able to deliver on their roles.

KEYRESPONSIBILITIES:

• DevelopandimplementfinancialstrategiesthatsupporttheFund’sgoalsand objectives;
• DeveloppolicyguidelinesonallmattersrelatedtomanagementoftheFunds’ properties;
• Develop and oversee the fund’s investment portfolio and making decisions that will maximize returns;
• DeveloparobustinvestmentpolicystatementfortheFundinlinewithcorporate objectives;
• Createandmanagebudgetstoensureefficientallocationoffinancialresources;
• Managecashflows,liquidityandworkingcapitaltosupporttheFund’soperations;
• Conductfinancialanalysistoevaluateinvestmentopportunitiesandcostcutting measures;
• Maintain systemof accounts and keeping books and records on all transactions and assets and Oversee the financial audit of the Fund;
• Createfinancialforecastsandmodelstosupportlong-term planninganddecision making;
• Implementcostcontrolmeasurestoenhanceprofitabilityandefficiency;
• Preparefinancialstatements,reports,andpresenttoSeniormanagersandtheBoard;
• Identifyandmanagefinancialrisksanddeveloppoliciestomitigatethem;
• Developandmaintainstrategicrelationshipswithkeystakeholders;
• MonitorperformanceoftheFund’sassetsandliabilities;
• Carryoutfeasibilityanalysesonviableinvestmentopportunities;
• AnalyzetheFunds’financialperformanceincomparisonwiththeindustrytrends, identifying and managing risks including stress tests and scenario analyses;
• DeveloptaxstrategiestooptimizetheFund’staxposition;
• DetermineinvestmentgoalsandstrategiesinconsultationwithFundmanagers;
• Conductfeasibilitystudiesandmakingrecommendationsonthedevelopment concepts, land acquisitions, preliminary programs and budgets;
• Oversee ongoing projects including reviewing progress with contractors, consultants and project managers;
• Ensurecompliancewithregulationsincludingtimelypaymentsofstatutoryfees;and
• EnsuretheFund’spropertiesaremaintainedatthehighesthabitable

JOBREQUIREMENTS/SPECIFICATIONS:

• Master’s Degree in Actuarial Science, Finance, Accounting, Economics, Commerce or a related field from a recognized institution;
• Bachelor’sDegreeinActuarialScience,Finance,Accounting,Economics,Commerce or a related field from a recognized institution;
• Professional qualification in any of the following disciplines: Certified Public Accountant (CPA (K)), Association of Chartered Certified Accountants (ACCA), Certified Financial Analyst (CFA), Certified Investment and Financial Analyst (CIFA), Fellow of the Society of Actuaries (FSA), Fellow of the Institute and Faculty of Actuaries,CertificationinInsuranceoranyotherrelevantqualificationorarelatedfield from a recognized institution;
• At least twelve (12) years’ work experience, five (5) of which should be in a senior management position;
• Membership to a relevant and accredited professional body such as ICPAK,. ACCA, CFA Institute, ICIFA, Institute of Faculties of Actuaries (IFoA), Society of Actuaries (SoA), The Actuarial Society of Kenya (TASK) and/or ICIFA or any other relevant association and in good standing;
• Leadership Course from a recognized institution or a Certificate in Corporate Governance;
• Proficiencyincomputerapplications;and
• FulfilledrequirementsofChapter6oftheConstitution;

COMPETENCIES:

• Considerable knowledge of investment concepts, terminology, styles, models, and strategies, including portfolio theory, asset liability studies, asset allocation and performance measurement, and a solid understanding of capital markets;
• Ability to analyze and evaluate risk and performance of investment managers acrossequity,fixedincome,hedge fund,privateequityandreal assetstrategies;
• Extensive knowledge of statistical concepts, methods, and models, and their application to investments;
• Knowledgeofactuarialconceptsandhowtheyapplytopensionfundingandasset allocation decisions;
• Solidunderstandingoffinancialmarketsandeconomicindicators;
• Strong expertise in strategic management, project planning and budgeting, resource management, strategy implementation as well as monitoring and evaluation;
• Analyticalandproblem-solvingskillstoenableidentifyRiskawarenessand
• Abilitytoeffectivelymanagemultiplestakeholders;
• Strongbusinessacumen;
• Strongleadershipandpeoplemanagement,interpersonalskills,includingabilityto buildalliancesandrelationshipswith the right level of sensitivity todiversity; and
• Strongcommunicationandpresentationskills

MANAGER, BENEFITS

 Reporting to the General Manager (Social Security), he/she will be responsible for overseeing the benefits payment process in the Fund and reengineer the process as need arises and ensure member benefits are paid out on a timely basis.

KEY RESPONSIBILITIES:

• Establish policies, systems and processes to ensure the effective processing and payment of benefits;
• Ensure that benefits are computed promptly, accurately and efficiently;
• Identify areas/opportunities for the improvement of the Fund’s benefits payments process in order to ensure improved service delivery;
• Receive and process legitimate claims;
• Re-engineer the benefits process and ensure reduced benefits processing time;
• Plan, organize and coordinate the benefits processing function; and
• Analyze claims processing effectiveness and efficiency within

JOB REQUIREMENTS/SPECIFICATIONS:

• Master’s Degree in any of the following disciplines: Actuarial Science, Social Sciences, Business Administration, Law, Public Relations, Marketing or related field from a recognized institution;
• Bachelor’s Degree in any of the following disciplines: Actuarial Science, Social Sciences, Business Administration, Law, Public Relations, Marketing or related field from a recognized institution;
• Professional qualification in a related field will be an added advantage;
• At least ten (10) years’ work experience, five (5) of which should be in a senior management position;
• Membership to a relevant and accredited professional body and in good standing;
• Leadership course from a recognized institution or a Certificate in Corporate Governance;
• Certificate in computer applications from a recognized institution; and
• Fulfilled requirements of Chapter 6 of the

COMPETENCIES:

• Integrity
• Ability to build and work through teams;
• Interpersonal skills;
• Communication skills;
• Strategic thinking;
• Business acumen; and
• Critical and analytical

How to Register for New Members

Register as a member with NSSF: Requirements, Simplified Guide.

or

Foreign national registration certificate- alien card (original + copy)
For aliens

1.

Introduction letter from employer (original)

Contact details

NATIONAL SOCIAL SECURITY FUND – NSSF HEADQUARTERS

GENERAL MANAGER (CORPORATION SECRETARY AND LEGAL SERVICES)

Reporting to the Managing Trustee, the General Manager (Corporation Secretary and Legal Services) will be responsible for providing Company Secretarial services to the Board of Trustees and ensuring the Fund operates within its established legal framework and complies with statutory and other regulatory requirements.

KEY RESPONSIBILITIES:

• Advise the Fund on legal matters and monitors compliance to various applicable laws and regulations;
• Initiate policy, strategy and programs for Legal Services and Ethics  & Integrity functions;
• Provide timely legal advice to assist the Fund in making informed decisions;
• Keep safe custody of the seal of the Fund and accounts to the Board for its use
• Assist the Board in carrying out; Board induction and training, Update the Board, Preparation of Board work plans, Board evaluation, Governance audit, Implementation of the Code of Conduct and Ethics;
• Provide Secretarial services to the Board of Trustees, Board Committees and EXCOM;
• Ensure that the Fund operates within its established legal framework and complies with statutory and other regulatory requirements by undertaking periodic legal audit compliance;
• Co-ordinate and ensure representation of the Fund in courts or/and quasi-judicial institutions including dispute resolution forums;
• Oversee the debt recovery process and selection of external counsel for litigation and conveyancing;
• Coordinate all legal matters in liaison with State Law Office, Government Ministries & Agencies, external counsel and third parties;
• Develop and review security documentation, leases, service level agreements, contracts, and all legal instruments that relate to the Fund;
• Provide advisory services on the implementation/management of the legal recovery processes in accordance with legal instruments entered into;
• Ensure that Intellectual Property Rights are registered and secure;
• Ensure Safe custody of the Fund’s seal and record of its usage, minute books and instruments of Fund;
• Update the Board, Management and staff on new development in legal environment, providing advisory service, offering legal opinions/advice, identification and mitigation of legal risks and interpretation of legal instruments and statutes;
• Prepare the annual calendar of Board/Board Committee/EXCOM meetings;
• Ensure proper execution of contracts by authorized signatories;
• Ensure timely compliance with rules and regulations affecting the Fund, including the Code of Conduct and Ethics;
• Attend to all legal matters of the Fund including vetting and drafting of legal agreements in relation to the Fund’s operations; and
• Enhance ethics, integrity and corruption prevention in the

JOB REQUIREMENTS/SPECIFICATIONS:

• Master’s Degree     in    Law,    Finance,     Business                 Management,  Business Administration or a related field from a recognized institution;
• Bachelor’s Degree    in    Law,    Finance,    Business                    Management, Business Administration or a related field from a recognized institution;
• Professional qualification in any of the following disciplines: Law, Finance, Business Management or a related field from a recognized institution;
• At least twelve (12) years relevant cumulative work experience, five (5) of which should have been at a senior management position;
• Certified Public Secretary;
• Membership to a relevant and accredited professional body and in good standing;
• Leadership Course from a recognized institution or a Certificate in Corporate Governance;
• Certificate in computer applications from a recognized institution; and
• Fulfilled requirements of Chapter 6 of the Constitution.

COMPETENCIES:

• Strong leadership, strategic formulation execution capabilities;
• Relationship management, problem solving &analytical ability;
• Governance &ethics management capability;
• Interpersonal &Communication Skills;
• Tact & diplomacy;
• Negotiation skills;
• Fulfilled the requirements of Chapter Six of the Constitution; and
• Demonstrated results in work

Frequently Asked Questions – Members

How to Register for New Members

How to make NSSF contributions via Mpesa, Mobile SSD Code, Bank

NATIONAL SOCIAL SECURITY FUND NSSF CONTRIBUTIONS/TPS/RENT REMITTANCES

The National Social Security Fund exists for the public good and endeavours to offer social protection to all Kenyan workers, both in the formal and informal sectors. We register members, receive their contributions and invest them to offer better returns which we pay out as benefits when they fall due.

We have laid out structures to allow our customers remit their contributions from the comfort of their premises using our e Service platform and have their accounts updated on real-time basis.

A. CONTRIBUTION REMITTANCE

How it Works

Generate a Unique Payment Number (UPN)/ Payment Order (E-Slip) from our eService portal on this link https://eservice.nssfkenya.co.ke/launch/.

Payment can be done in KCB Bank, Cooperative and National Bank Accounts:-
KCB: 1103265954 or 1107110270
CO-OPBANK: 011326201750000
NBK: 01003002837701

1. MPESA

• Employers shall pay through Pay Bill Number 333300 and quote UPN / E-Slip Number as the Account Number.
• Self employed/ voluntary members shall pay through Pay Bill number 333300 and quote their NSSF membership number as account number.
• The Employer/Member shall then download and print a receipt from the NSSF eservice portal upon executing the transaction successfully on real-time.

2. EFT and RTGS

• For EFT and RTGS payments, quote the UPN/E-slip Number in the reference field on the EFT and RTGS form or banks’ online payment platform.
• Employers paying through KCB should quote UPN/E-slip Number preceded by prefix “888” in the account field on the EFT and RTGS form or banks’ online payment platform.
• Self-sponsored/Voluntary members shall quote their NSSF membership number in the
  reference field on the EFT and RTGS form or banks> online payment platform.
• The Employer/Member shall then download and print a receipt from the NSSF eservice portal upon executing the transaction successfully on real-time.

3. USSD *303*1*3#

4. Cash Deposit in the Bank

• Employer shall present the E-Slip print-out and the equivalent cash to KCB Bank Teller for receipting.
• Self-sponsored/Voluntary members shall remit cash to the KCB Bank together with their NSSF membership number.
• The Employer/Member shall then download and print a receipt from the NSSF eservice portal upon executing the transaction successfully on real-time.

NOTE: AMOUNT PAID MUST BE EQUAL TO THE VALUE IN THE E-SLIP

“Employers are reminded that the due date for payment of NSSF contribution is the 9th Day of each calendar month”.

B. TENANT PURCHASE SCHEME (TPS) REMITTANCE

1. Cash Deposit/EFT/RTGS

The TPS Account Number MUST be quoted as reference Number.

Account Details:
Account Name: NSSF TENANT PURCHASE SCHEME
BANK: KCB BANK
BRANCH: MILIMANI
ACCOUNT NO: 1103267647

2. Mpesa [USSD)

Dial *303# and select option 3 (TPS) and follow the steps.

C. RENT PAYMENTS

1. Cash Deposit/EFT/RTGS

The Tenant Account Number MUST be quoted as reference Number Rent is payable to account details below:

ACCOUNT NAME: NATIONAL SOCIAL SECURITY FUND
BANK: NATIONAL BANK OF KENYA
ACCOUNT NO. : 01003002837700
BRANCH: UPPERHILL

NOTE THAT NSSF WILL NO LONGER ACCEPT CHEQUES FROM 1ST JULY, 2023.

We encourage our customers to maintain their compliance status by regularly inspecting their statements which can be downloaded from this link https://eservice.nssfkenya.co.ke/launch/.

Don’t hesitate to contact us on our Toll Free line 08002212744 should you have any queries about your accounts. You can also visit any of our offices across the country.

DIAL *303# FOR NSSF SERVICES
Tel: 020 2729911/2710552
Toll-Free Line: 0800 2212744
Cell Phone: 0709 583 000/0730 882 000
Email: [email protected]
NSSF Kenya NSSF ke
Website: www.nssf.or.ke

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