Type Of Query & Definition
- Query on Order of Names
Query arising as a result of a candidate’s order of names having been incorrectly captured.
- Query on Misspelling / Incorrect capture of Names / Initials
Query arising as a result of a candidate’s name(s) / initial been mispelt / incorrectly captured.
- Query on Incorrectly captured / missing Gender
Query arising as a result of a candidate’s gender having been incorrectly captured / missing.
- Query on Incorrectly captured / missing Year of Examination
Query arising as a result of the year of examination having been incorrectly captured / missing.
- Query on Incorrectly captured or Missing Mark / Grade
Query arising as a result of a candidate’s marks / grades which are missing / incorrectly captured.
- Query on Incorrectly captured or missing Subject / Paper /Under Protest Cases
Query arising as a result of a candidate’s paper / subject having been incorrectly captured / missing.
- Query on Incorrectly captured / missing Index Number
Query arising as a result of a candidate’s index number having been incorrectly captured/ missing.
- Query on Recovery of Certificates
Query arising as a result of any of the following:
1. Incorrect capture of details of a candidate (name, index number)on a certificate
2. Incorrect capture of details of examination centre where candidate sat examination (examination centre code / name,)on a certificate
3. Incorrect capture of year of examination on certificate
4. Wrong photograph pasted on a certificate
5. Misprinted / poorly printed certificate
6. Certificate not dispatched to examination centre
- Query on Pending Results due to registration issues
Query arising as a result of pending of a candidate’s results because the candidate did not provide the required details of previous KNEC examination at the time of registration.
- Query on Pending Results due to suspected examination irregularities
Query arising as a result of pending / withholding of a candidate’s result because of suspected involvement in an examination irregularity
- Query on Recovery of Results slips
Query arising as a result of any of the following:
1. Incorrect capture of details of a candidate (name, index number) on a results slip
2. Incorrect capture of details of examination centre where candidate sat examination (examination centre code / name,)on a results slip
3. Incorrect capture of year of examination on results slip
4. Misprinted / poorly printed results slip
5. Results slip not dispatched to examination centre
- Query on incorrectly captured or missing Examination Centre Name /Code
Query arising as a result of a candidate’s examination centre name or code having been incorrectly captured / missing.
- Query / Appeal on Cancellation of Results
Query arising as a result of cancellation of a candidate’s results in a subject / entire examination
- Period Of launching queries after release of Results
The Kenya National Examinations Council allows thirty (30) days after the date of release of the results/certificates for candidate(s) or institution(s) to raise any query arising from the released examination results/certificates.
Queries about examination results/certificates must be made through the Heads of Schools/Institutions and the Sub County Directors of Education. The appeal documents must reach KNEC not later than thirty (30) days after the release of the examination results/certificates, after which the query shall attract a penalty.
- Charges on Queries after Release of Examination Results
Any amendment on name, gender and year of birth attracts a penalty of 3,000/= (three thousand) per candidate if the query is submitted after thirty (30) days after the date of release of examination results
The Head of Institution must request in writing explaining the origin of the error.
The Kenya National Examinations Council reserves the right to accept or reject a request for amendment(s)
(Courtesy of KNEC)
Also read;
- All TSC services online portals and how to log in
- TSC TPAD data upload deadline
- Complete guide to the new TSC TPAD portal
- TSC: Full details on the newly established grades for teachers
- TSC: Designation codes for all teacher job groups
- TSC Grades and qualifications/ requirements for various administrative positions in schools
- TSC: Details on the current all 36 Teacher job groups/ grades
- TSC: Requirements, appointment and responsibilities of Principals
- All what you need to know and carry to a TSC teacher recruitment interview
- TSC: Requirements, responsibilities and appointment of Deputy Principals
- TSC: Full payment rates for teachers, officials, attending CBC training
- New, latest TSC Teachers recruitment guidelines
- TSC: Wealth declaration guide for teachers, staff
- A TSC teacher’s payslip details and how to get yours online
- TSC posting, employment, letters for newly recruited teachers
- TSC adds another new teacher registration, employment requirement; read the details
- All TSC online services: the TSC website, online services and how to easily access them
- New list of TSC County Directors
- Updated TSC recruitment guidelines for teachers
- TSC: Process of handing-taking over by new school heads and other administrators
- New academic and professional requirements for registration of teachers
- How to check the status of TSC number application online
- Get the latest TSC news on these official Social Media links (Facebook, Twitter, WhatsApp, Telegram and online)
- How to apply online for the vacant administrative positions at the Teachers Service Commission-tsc
- TSC: Most marketable subject combinations
- TSC: Revised, new, service charter
- TSC: Download all the TSC forms, circulars, regulations and Memos here
- TSC: How to easily get the retirement, pension, benefits
- TSC: Full process of interdicting, disciplining and dismissing teachers
- New, updated, list of offences that can lead to a teacher’s removal from the TSC register
- TSC: All teachers’ leaves explained
- TSC: List of all allowances paid to teachers and to get them
- Latest Career Progression Guidelines, CPG, for teachers
- TSC: Answers to all the Frequently asked questions by teachers
- TSC: A list of all the TSC contacts
- TSC: How a teacher should claim the medical expenses costs from TSC
- TSC: How to best apply for a teacher transfer
- How to easily apply for a TSC number
- Applying for a TSC number? This is all you need to know.
- All what you are required to have in order to apply for a TSC number
