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    Aon TSC Minet Medical Scheme Registration, Benefits 2022-2025

    ByHillary Kangwana

    Apr 7, 2025

    TEACHERS’ MEDICAL SCHEME 2022-2025

    AFYA KWA WALIMU

    Get all the details on:

    • Minet Registration
    • Required Documents
    • benefits
    • Facilities
    • Contacts

    Also read: TSC Minet Medical Scheme For Teachers

    Benefits Table

    The Unlimited Benefits For Both Inpatient And Outpatient For Job Group B5 – C3 Shall Apply In Government Hospitals, Faith Based Hospitals (Mission Hospitals) And Private Hospitals Owned By The Capitation Provider.

    However, Teachers In This Category Who Wish To Seek Medical Services From Alternative Empaneled Hospitals Shall Be Free To Do So Under The Above Limits.

    Job GroupInpatientOutpatientDentalOpticalMaternityFuneral Cover 

    Evacuation

    International Treatment & Travel 
    B5UnlimitedUnlimited45,00060,000120,000300,000 

     

     

    Air (Fix-wing and Helicopter) at four (4) per family per annum

     

     

     

    KShs 2,000,000 for International treatment and KShs 200,000 for international travel for the patient and one person

     
    1,000,000150,000
    C1UnlimitedUnlimited45,00060,000120,000300,000
    1,000,000150,000
    C2UnlimitedUnlimited45,00060,000120,000300,000
    1,000,000150,000
    C3UnlimitedUnlimited45,00060,000120,000300,000
    1,300,000200,000
    C41,500,000225,00045,00060,000120,000300,000
    C51,800,000250,00045,00060,000120,000300,000
    D12,000,000300,00045,00060,000200,000300,000
    D22,200,000325,00045,00060,000200,000300,000
    D32,500,000325,00045,00060,000250,000300,000
    D42,800,000400,00045,00060,000250,000300,000
    D53,000,000450,00045,00060,000300,000300,000

     

    COMPREHENSIVE BENEFITS INPATIENT BENEFITS

    This benefit covers treatment that requires admission to a hospital or day-care surgery/procedure. The benefits (paid net of NHIF rebates) under this cover include but are not limited to:

    • Cost of hospitalization, treatment and surgery including day cases and discharge
    • Post Hospitalization benefits up to a maximum of five (5) weeks (35 days) and three (3) months for attendant therapy
    • Accommodation and meals for a caretaker or parent/guardian accompanying a child of 12 years and below
    • Accident-related hospitalization and reconstructive surgery following an accident
    • Treatment of pre-existing and chronic recurrent conditions including but not limited to hypertension, asthma, diabetes, kidney failure, cancer-related illness, arthritis, HIV/ AIDS, and pre-existing surgical conditions
    • Treatment for Congenital conditions and neonatal/prematurity-related conditions including defects/genetic disorders
    • Dental and optical hospitalization/ ophthalmology surgery resulting from an accident (covered within the inpatient limit)
    • The Inpatient optical/ eye treatment (excluding correction of refractive errors and laser treatment)
    • Access to and fees for specialists including physicians, surgeons, anesthetists’
    • Inpatient Psychiatric treatment
    • Laboratory investigations, X-rays, ultrasound, ECG, MRI Scans, Radiology X-rays, CT scan and PET Scan
    • Prescribed drugs/medicine, dressings, surgical appliances, and nursing procedures
    • Radiotherapy and chemotherapy
    • In-Patient Physiotherapy, Hydrotherapy and Occupational therapy
    • Intensive Care Unit (ICU), High Dependency Unit (HDU) and Critical Care Unit (CCU)
    • Palliative or analgesic
    • Male circumcision

    OUTPATIENT BENEFITS

    This benefit covers treatment that does not require admission or day-care surgery in a hospital. The outpatient cover caters for all routine outpatient services which include but are not limited to:

    • Routine outpatient consultation
    • Prescribed physiotherapy
    • Prescribed drugs and dressings
    • Maternity Pre and Post Natal care
    • Routine Immunizations: KEPI and Baby Friendly Vaccines and immunizations against COVID-19
    • Staff vaccinations for recommended travel vaccines while on official duty g., yellow fever, polio as well as other non-travel related vaccines such as Hepatitis B.
    • Psychiatric and Counselling Services
    • Family planning & fertility tests including impotence drugs
    • Testing, and treatment of HIV/AIDS including prescribed ARVs to the full family cover limit per annum
    • Alternative treatment i.e., acupuncture and chiropractor (on referral)
    • Treatment of pre-existing and chronic conditions including TB, Cancer,
    • Annual General check-up for principal member and spouse
    • Radiology, X-ray, ultrasound, EEG, ECG Computerized Tomography (CT-SCAN), and MRI Scans
    • Free access to all medical Specialists upon referral
    • Cancer tests and diagnosis – PSA test (Prostate Antigen Test) for male employees and spouses and one pap- smear test and a mammogram for female employees and spouses per annum
    • Online health services including consultation, e-pharmacy, and e-laboratory services (access through USSD)

    ADDITIONAL COVERED BENEFITS

    • Worldwide medical cover with no geographical limits (on reimbursement while on official duty)
    • Covers medical expenses arising from activities such as naval, military, air force and other security related operations, riots, strikes, civil commotions and Acts of Terrorism where the insured is a victim
    • Benefits Portability: that is, access to empaneled medical facilities without restrictions
    • Medical Appliances (Hearing Aids, Glucometer, Insulin delivery devices, Urine Catheters & Accessories )
    • Medical aids including Glucometers, BP Machines, hearing aids, non-motorized wheelchairs, frames, and crutches
    • Prescribed preventive and curative drugs/care (Including pressure stockings and clinical corset belt)
    • Alcoholism, drug and substance abuse treatment, counselling and rehabilitation services to principal member and spouse
    • Illnesses resulting from alcohol intoxication, including liver sclerosis, toxic encephalopathy
    • Cost for infertility – IVF (In Vitro Fertilization)
    • Renal dialysis
    • Home based care for critically ill individuals – supplementary oxygen and nursing care
    • All sexually transmitted infections (STD)
    • Extreme and professional sports
    • Prosthetic devices needed as part of treatment, which include external artificial body parts such as a prosthetic limb or prosthetic ear
    • Transplant services – transplant of cornea, small bowel, kidney, pancreas, liver, heart, lung or heart/lung transplant, skin grafting necessitated by accident or skin diseases, where the best outcomes are scientifically offered, local or international hospitals and doctors
    • E-health – e-consultation, e-pharmacy and e-laboratory services, access through USSD /360- degree communication/Application
    • Covid-19 Test for official travel
    • Medical insurance cover while travelling upto 8 weeks
    • Prescribed preventive and curative drugs/care (Including pressure stockings and clinical corset belt)

    Chronic & Critical Disease Management (CDM) and Employee Assistance Program (EAP)

    These are classified as;

    1. Cancer, kidney failure, hypertension, arthritis, diabetes, HIV/AIDS, liver diseases,
    2. COVID-19 and all outbreaks of pandemics
    3. Drug and substance abuse including alcoholism and associated rehabilitation for member and spouse
    4. Work-related trauma
    5. Domestic Violence (including Gender Based Violence) Trauma
    6. Depression
    7. Social counselling
    8. Mental Health and Wellness

    To enroll to our CDM program you need to fill in a CDM form available at Minet county offices countrywide or enroll on our website https://collaborationkenya.minet.com/cde This form can also be sent to your e-mail upon request.

    PSYCHIATRIC AND COUNSELLING SERVICES

    These services are available for employees and include but are not limited to:

    • Psychosocial tele-counselling services through Minet tele-counselling toll free line 0800 720 029 available 24 hours a day, 7 days a week
    • On- site counselling services in some special instances
    • Referrals for face-to-face counselling by a specialist

    MATERNITY BENEFIT

    The benefits include but are not limited to:

    SCHEME EXCLUSIONS

    Expenses for the following will not be covered for under the scheme:

    1. Cosmetic Treatments
    2. Self-prescribed treatment
    3. Experimental treatment
    4. Costs already catered for by another insurance company
    5. Maternity for child dependants
    6. Reimbursement without prior approval from the insurance which should be notified within 24hrs

    ELIGIBILITY

    • All teachers employed by TSC and actively in service from eighteen (18) years to the mandatory retirement
    • One (1) legal spouse to the
    • Four (4) dependent children (biological/legally adopted) from birth till the age of eighteen (18) years or to the age of 25 (twenty five) years if residing with their parents and are enrolled in a post-secondary
    • No age limit applies to child dependants with a

    REGISTRATION PROCESS

    The registration process is done in two steps. Ensure you have the below mandatory details:

    • Principal Member: TSC Number & ID
    • Children: 6 months & below: Birth notification and/or legal adoption

    if you use a birth notification, then a birth certificate should be produced after the

    1. Delivery fees
    2. Emergency Caesarean section
    1. Prenatal and antenatal care
    2. Preterm care child attains 6 months.
    • 7 months -18 years: Birth Certificate and/or legal adoption paper

    Maternity benefit available to principal member and their spouse only

    OPTICAL BENEFITS

    This benefit caters for expenses related to eye treatment which includes but not limited to:

    1. Cost of lenses and frames – members who have obtained frames will not be entitled to a replacement within one year unless necessitated by a medical condition and prescribed by an
    2. Prescription for ophthalmic treatment and eye lenses
    3. Ophthalmic ultrasound if prescribed by the Ophthalmologist

    DENTAL BENEFITS

    • Dental consultation and anesthetist fees, Dental X-ray, Root canal, Fillings, Tooth extraction
    • Accident-related Dental treatment
    • Scaling necessitated by a prevailing medical condition and prescribed by a dentist
    • Dentures necessitated by an accident/ injury
    • Deformation surgery
    • Dental Crowns

    LOCAL ROAD AND AIR EVACUATION BENEFITS

    • Emergency Road or Fix Wing rescue and evacuation in case of emergency within East Africa;
    • This shall be emergency transportation or transfer of sick/injured member or dependant from a place of incident or facility with inadequate care to the appropriate facility using road ambulance, fix-wing and helicopter services within East Africa (Kenya, Uganda, Rwanda and Tanzania).
    • Air evacuation will be limited to four (4) per family per annum within the contract This is treated as a different cover from the in-patient and out-patient cover benefits.

    For emergency cases needing evacuation please contact our hotline 1528 for assistance.

    INTERNATIONAL TREATMENT & INTERNATIONAL TRAVEL

    1. Overseas Treatment if not locally available where advised by a medical practitioner and approved by the Ministry of Health at Ksh. 2,000,000.00 and Kshs. 200,000 Air ticket, and accommodation for the
    2. This is a cover that shall be over and above the inpatient normal cover limits specified for the members and the person accompanying the
    3. This will be paid out where authorization has been granted for the member to travel to another country for specialized treatment which is either not available locally or the patient has been referred for better quality medical
    4. This shall be a referral to any country within East Africa, South Africa, India and any other international country as may be recommended by a medical doctor and approved by by the Director, Medical

    FUNERAL BENEFITS

    This benefit is payable to the next of kin upon the demise of a principal member. To access the Funeral Benefit, the following information should be availed to Minet at the earliest possible convenience;

    • Original or a certified Copy of the Burial Permit
    • ID copy of the Next of Kin
    • Relationship of claimant to the deceased
    • Telephone number of the next of
    • A copy of the ATM card, deposit slip or bank statement of the Next of Kin indicating the account number, the account name, the bank and the branch where the account was opened (This is to confirm the account is active).
    • Duly completed Minet Bank Details form
    • 19 years -25 years: Proof of schooling such as a School ID or Principal’s letter from a recognized post-secondary institution
    • Disability card (dependants with a disability). obtained from the Association for the Physically Disabled of Kenya (APDK).
    • Spouse: ID Number, Marriage Certificate/ Kadhi’s Certificate, Joint Affidavit with signature from both spouses from a Magistrate or Commissioner of Maximum age 70 years.

    Kindly note:

    • The cover doesn’t cater for other relatives such as sister, brother, mother, father and, If found guilty of registering them, you will be considered in breach of the contract, your dependants will be suspended and you will be forwarded to the employer for further disciplinary action.
    • Teachers don’t need to sign up for the medical cover each year. However, with each end of policy year members can review their membership details and make the necessary This is routinely communicated by the administrator, Minet
    • Ensure all eligible dependants are duly registered and proof of dependant

    STEP 1: – MOBILE PHONE REGISTRATION (USSD REGISTRATION)

    Confirmation of registration

    • You can confirm your registration at any time by dialling

    *865# from your mobile phone.

    • Always register using your own phone number as this is the contact through which all scheme operations will be communicated

    STEP 2: – THE BIOMETRIC REGISTRATION PROCESSESS ACCESS TO MEDICAL SERVICES

    MEDICAL FACILITIES (HOSPITALS)

    Direct facilities

    These are hospitals that members can access directly without the need for a referral letter.

    Referral facilities

    These are hospitals that offer medical services for cases that require specialized treatment. Referral letters from direct facilities (see above) are required to access services in these facilities.

    *Kindly note you do not need a card to access medical services. Simply present the TSC number to the empaneled service providers.

    • Dial *202*06#
    • Choose option 1: Find hospital
    • Choose the hospital type you are looking for;
      • Outpatient
      • Inpatient
      • Optical
      • Dental
      • Maternity
    • Choose Hospital type;
      • Direct
      • Referral
    • Enter County Name
    • Receive information

    COPAY

    Copay is a fixed amount for a covered service paid by a patient to the provider of service

    before receiving the service. Not all medical visits require copayments from patients.

    For Teachers’ Medical Scheme, a co-pay of Kenya shillings one hundred (Kshs 100) is required

    NB: Children under 7 years of age will be registered under either the parent or an appointed guardian.

    *This Biometric registration is only done the first time one tries to access services. This process is not required after subsequent visits.

    chargeable only for Specialist outpatient doctor consultation services, Dental and Optical visits.

    The co-pay shall not be charged in the following cases:

    • Primary care outpatient visits
    • When picking medication for chronic conditions

    MEMBER EDUCATION

    Scheme member education is a continuous process to sensitize members on the operations of the medical scheme.

    Medical education and wellness program for members with pre-existing and chronic conditions

    • We encourage that you keep this document safe and refer to it
    • To learn more about the Teachers’ Medical Scheme, you are encouraged to get in touch with us through the channels below:

    Hotline: 1528

    Telephone: 0730 604 000

    Email: [email protected]

    Website: www.minet.com/Kenya Remote assistance: USSD *202*07# Website: www.minet.com/Kenya App: WalimuCare App

    Telegram: Teachers’ Medical Scheme

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