Apstar Sacco (Ukulima): Frequently Asked Questions (FAQs)

Apstar SACCO is an apex Tier-1 Deposit-Taking SACCO in Kenya. Originally established in 1975 as the Ukulima Co-operative Savings and Credit Society Limited, it was founded to serve employees within the Ministry of Agriculture and related state departments. To remain competitive and align with modern digital transformation, the institution recently rebranded to Apstar SACCO.

Operating under a completely open common bond, Apstar SACCO serves a diverse membership pool including civil servants, county employees, private sector professionals, MSMEs, investment groups (Chamas), corporates, and Kenyans in the diaspora. It is fully licensed and regulated by the SACCO Societies Regulatory Authority (SASRA).


Apstar Sacco’s Quick Facts

SACCO Official Name Apstar Sacco (Ukulima)
Primary Target Sector Agriculture/Civil Servants
Head Office Nairobi
County Nairobi
Postal Address P.O. Box 44071-00100
Regulatory Tier Tier 1
Total Assets (Ksh B) 15.68
Total Deposits (Ksh B) 11.10

Apstar Sacco’s Key Information

Feature Details
Official Name Apstar Co-operative Savings & Credit Society Limited
Former Identity Ukulima SACCO
SASRA Status Licensed Deposit-Taking SACCO (Tier 1)
M-Banking USSD Code *882#
M-Banking Application Apstar Kash App (Formerly Ukulima Kash)
M-Pesa Paybill 953400
Minimum Share Capital Ksh 30,000 (Transferable, non-withdrawable equity)
Head Office Ukulima Co-operative House, Haile Selassie Avenue, Nairobi

💡 Paybill Top-Up Note: When sending money via M-Pesa Paybill 953400, input your National Identity Card Number as the account number to ensure seamless routing to your member profile.


Apstar Sacco’s Core Products & Lending Multipliers

Apstar segments its financial architecture into Back Office Service Activity (BOSA) for long-term investments and Front Office Service Activity (FOSA) for commercial transaction banking. The institution offers highly flexible borrowing power leveraging different multiplier caps:

  • Apstar Sacco’s BOSA Loans Multiplier: Offered up to 1:3 (Borrow up to 3 times your non-withdrawable BOSA deposits).

  • Apstar Sacco’s FOSA Loans Multiplier: Offered up to 1:4 based on income and salary routing thresholds.

  • Apstar Sacco’s Micro Credit Multiplier: Offered up to 1:5 targeted at structured business setups and collateralized MSME financing.

1. Apstar Sacco’s BOSA Products (Long-Term Development)

  • Super Loan: Features an extended repayment tenure of up to 120 months (increased from 96 months) with competitive monthly interest scaling across structured bounds. It is optimized for heavy investments like purchasing land, commercial development, or debt consolidation.

  • Medium & Short-Term Loans: Standard asset accumulation packages tailored to brief personal financial planning.

  • School Fees & Emergency Loans: Rapid-turnaround facilities designed to handle abrupt medical demands or school fees deadlines within shorter processing windows.

2. Apstar Sacco’s FOSA Transactional Products & Savings

  • FOSA Loan (FOSA New): Tailored for members who route their regular monthly salaries natively through an Apstar FOSA account, carrying custom terms spanning 48, 60, or 72 months.

  • Haba na Haba Deposit Account: A special voluntary, non-withdrawable savings scheme engineered to encourage consistent wealth accumulation through annual return capitalization.

  • Fixed Deposit & Flex Fixed Deposit Accounts: High-yield investment options with a minimum lock-in horizon of 12 months, offering enhanced interest rates exceeding ordinary savings accounts.

  • Makao Home Plan: A specialized savings and lending vehicle structured to assist members in acquiring or constructing residential properties.


Apstar Sacco’s Membership Requirements

To register a fresh account with Apstar SACCO, applicants from the general public, corporate space, or public sector must provide:

  • A fully filled Membership Application Form (including Next of Kin, Spouse, and Children declaration sections).

  • Clear photocopy of both sides of the National Identity Card or valid Passport.

  • Clear copy of your current KRA PIN Certificate.

  • A recent colored passport-sized photograph.

  • A copy of your current payslip (if formally employed) or business records (for MSMEs).

  • A commitment to meet the baseline Ksh 30,000 share capital target (which can be progressively scaled via cash or dividend capitalization).


Apstar Sacco’s Branch Network & Contact Details

Apstar maintains decentralized physical support networks across regional agricultural and economic hubs in Kenya, alongside extensive digital service platforms:

  • Branch Footprint: Includes operations in Nairobi (HQ), Mombasa, Kisumu, Nakuru, Eldoret, Embu, Kakamega, and Kisii.

  • General Enquiries Line: +254 111 035 600

  • Suluhu Support Platform: +254 743 787 960

  • Official Corporate Email: [email protected] / [email protected]

Apstar Sacco (historically renowned as Ukulima Sacco before its official rebranding) is a Tier-1, SASRA-regulated deposit-taking SACCO. Founded in 1972 by employees of the Ministry of Agriculture, it has evolved into a highly capitalized financial institution open to the general public.

Here is a comprehensive breakdown of the Frequently Asked Questions (FAQs) regarding Apstar Sacco.


1. Apstar Sacco’s Membership & Registration

Who can join Apstar Sacco?

Apstar Sacco operates under an open common bond. Membership is open to:

  • Individuals from all employment sectors (public and private).

  • Business owners and micro-entrepreneurs (MSMEs).

  • Kenyans living and working in the diaspora.

  • Registered investment groups (Chamas) and corporate bodies.

  • Retirees (who can continue remitting via pension standing orders or business income).

What are the individual account opening requirements?

To register as a member, you must provide:

  • A fully filled Membership Application Form (including Next of Kin, Spouse, and Children declarations).

  • A copy of your National Identity Card (both sides) or a valid Passport.

  • A copy of your KRA PIN certificate.

  • A copy of your current pay slip (if salaried).

  • One recent colored passport-size photograph.

Can I change my declared Next of Kin at Apstar Sacco?

Yes. You can update your Next of Kin details at any time by filling out and submitting a new Next of Kin form at any branch. There is no limit to the number of next of kin a member can declare.


2. Apstar Sacco’s Share Capital, Deposits, and Savings

What is the difference between Share Capital, Sacco Deposits, and Haba na Haba Deposits?

Feature Share Capital (Equity) Sacco Deposits (BOSA) Haba na Haba Deposits
Purpose Represents core ownership/equity in the SACCO. Regular monthly savings used as loan collateral. Special voluntary account for wealth accumulation.
Withdrawal Non-refundable. Can only be sold or transferred to another member upon exiting. Refundable upon formal resignation and membership withdrawal. Non-withdrawable; intended for long-term compounding.
Earnings Earns annual Dividends. Earns annual Interest on Deposits. Earns returns through the capitalization of annual yields.
Loan Multiplier Cannot be used to calculate loan eligibility. Forms the direct baseline metric for borrowing capacity. Used to build personal wealth separate from standard loan metrics.

What is the minimum Apstar Sacco’s Share Capital requirement?

The statutory minimum Share Capital is KES 30,000. Members can purchase additional shares beyond the minimum requirement specified in the SACCO By-Laws to increase their dividend yields.

How can I boost my Apstar Sacco’s deposits to qualify for a larger loan?

You can increase your deposits either by making a lump-sum cash/mobile payment or by applying for a deposit-boosting loan directly from the SACCO.


3. Apstar Sacco’s Loans & Credit Services

What loan categories does Apstar Sacco offer?

Apstar Sacco splits its credit facilities into four main pillars:

  • BOSA Loans: Traditional back-office development and development-plus loans.

  • FOSA Loans: Front-office transactional, emergency, and salary-advance credit lines.

  • Micro Credit: Structured business financing tailored for MSMEs and Chamas.

  • Homeplan / Mortgage: Targeted financing for outright property purchase or construction.

What are the Apstar Sacco’s borrowing multipliers for each loan category?

The borrowing ratios relative to your accumulated savings are structured as follows:

  • BOSA Loans: 1:3 (You can borrow up to 3 times your deposits).

  • FOSA Loans: 1:4 (You can borrow up to 4 times your savings).

  • Micro Credit Loans: 1:5 (You can borrow up to 5 times your business deposits).

Can I self-guarantee a Apstar Sacco’s loan?

Yes. A member can self-guarantee a loan up to 90% of their accumulated unencumbered deposits, provided they do not hold outstanding guarantorship liabilities for other members’ defaulted or active loans. Otherwise, standard loans require Title Deeds, Motor Vehicle Logbooks, or active member guarantors.


4. Apstar Sacco’s Front Office Banking (FOSA) & E-Channels

What are the operational features of an Apstar FOSA Account?

The basic FOSA Ordinary Savings Account requires a minimum opening/holding balance of KES 1,000. It features no monthly ledger fees, allows unlimited cash withdrawals, supports free internal standing orders, and is commonly used for salary processing.

What is the official USSD code for Apstar Mobile Banking?

  • USSD Code: *882# (Service name: Apstar Kash)

  • Through Apstar Kash (and the official smartphone app), members can check real-time account balances, request mini-statements, pay bills, make internal funds transfers, make loan repayments, and transfer money to other local banks via PesaLink.

How do Apstar Sacco ATM Cards work?

Apstar provides Visa-branded ATM cards linked directly to your FOSA account.

  • Issuance: Instant issue at the Nairobi Head Office branch (takes 1–2 days for other branches).

  • Usage: Can be used at any Co-operative Bank ATM (at a cost of KES 36 per transaction) or any Visa-branded ATM/Point of Sale (POS) worldwide. Merchant/POS shopping purchases using the card are entirely free.

  • Limits & Validity: The card has a maximum daily cash withdrawal limit of KES 40,000 and expires after 5 years.


5. Apstar Sacco’s Welfare & The Insurance Fund

What does the Insurance Fund cover in the event of death?

Apstar Sacco operates a welfare insurance mechanism that safeguards the member’s family. Upon death:

  • Last Expense: Paid out within 48 hours of submitting full documentation to assist with burial costs.

  • Main Claims: Outstanding loans, main member deposits, and Permanent Total Disability (PTD) insurance payouts are processed within 7 days once the insured deposits are received from the underwriter.

  • Note: Spouses and children must be officially declared to the society prior to the occurrence of death to validate a welfare claim.


6. Apstar Sacco’s Corporate Head Office Contact

  • Location: Ukulima Co-operative House, Haile Selassie Avenue, Off Parliament Road, Red Cross Lane, Nairobi.

  • General Enquiries Phone: 0111 035 600

  • Official Emails: [email protected] / [email protected]


Is Apstar Sacco Registered by SASSRA?

Yes. The Sacco is registered by the SACCO Societies Regulatory Authority (SASRA) as a Deposit Taking Sacco.

What is the Apstar Sacco’s Tier?

The Sacco is registered by the Sacco is registered by the SACCO Societies Regulatory Authority (SASRA) as a Tier 1 Sacco.


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