Old Mutual Kenya‘s details, offices, contacts, services, insurance packages and history: Old Mutual is a premium African financial services group that offers a broad range of solutions to retail and corporate customers in Kenya. The group in Kenya comprises several entities, including those formerly under UAP Holdings Limited.
Here is a summary of the main products and services offered by Old Mutual Kenya, along with their key contact information:
💼 Old Mutual Kenya’s Products and Services
Old Mutual Kenya offers comprehensive solutions in Insurance, Savings, and Investments for both personal and business needs.
1. 🛡️ Insurance Solutions
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Life, Home & Funeral: Whole Life, Term Cover, Last Expense (Funeral Cover), Home Insurance, etc.
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Health Insurance (Afyaimara): Comprehensive family cover, covers for juniors and seniors, county-level plans, and executive options.
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Car & Travel Insurance: Motor Private, Motorcycle, Commercial Insurance (Trucksure, PSV Self Drive, etc.), Travel Insurance, and COMESA Yellow Card.
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Disability & Critical Illness: Personal Accident cover (MaxPac), Severe Illness, Accidental Death/Disability.
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General Insurance: Protection against various risks and financial loss, including indemnity.
2. 💰 Savings and Investment Solutions
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Unit Trusts (Mutual Funds): Includes the popular Money Market Fund, Balanced Fund, Equity Fund, Bond Fund, and Dollar Money Market Fund.
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Retirement Plans: Personal Pension Plan.
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Education Plans: Lengo Education Plan, Elimika Education Plan.
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Savings Plans: Lengo Digital Savings Plan, Hakika Savings Plan.
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Private Wealth Management and Alternative Investments.
3. 🏦 Banking
The Old Mutual Group in Kenya also includes Faulu Microfinance Bank, which offers banking, insurance, and savings solutions.
📍 Old Mutual Kenya’s Contact and Head Office
The head office is located in Nairobi, and they have various branches across the country.
| Contact Detail | Information |
| Head Office Address | Old Mutual Tower, Upper Hill Road, Nairobi, Kenya |
| P.O. Box | P.O. Box 43013 – 00100, Nairobi, Kenya |
| Tel/Switchboard | +254 20 2850 000 |
| Mobile/Switchboard | +254 711 065 000 |
| Call Centre | +254 711 065 100 / +254 711 010 100 |
| Customer Service Email | [email protected] |
🏛️ Old Mutual Kenya: Overview & History
Old Mutual Holdings PLC (formerly UAP Holdings Limited) is a premium pan-African financial services group.
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Parent Company: Old Mutual Limited (OML), established in Cape Town in 1845.
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Integrated Model: The group operates an integrated financial services business model, offering insurance, investment, banking (through Faulu Microfinance Bank), and savings solutions.
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Local Roots: The group’s origins in Kenya date back to the 1920s with the Provincial Insurance Company of East Africa.
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Recent History/Merger: The Old Mutual Group in East Africa was formed following the acquisition of Faulu Microfinance Bank in 2014 and UAP Holdings Limited in 2015. The combined entity became the UAP-Old Mutual Group and later consolidated under the Old Mutual brand.
📞 Old Mutual Kenya’s Key Contacts and Head Office
| Detail | Information |
| Head Office Address | Old Mutual Tower, Upper Hill Road, Nairobi. |
| P.O. Box | 43013 – 00100, Nairobi, Kenya. |
| General Mobile/SMS | +254 711 065 000 or SMS 22801 |
| Call Centre (Need Help) | +254 711 065 100 / +254 711 010 100 |
| Customer Service Email | [email protected] |
| Whistle-blowing Number | 0800 722 626 |
📍 Old Mutual Kenya’s Branch Office Locations
Old Mutual Kenya maintains a broad network of offices across various regions.
| Region | Branch/Office Name | Selected Address Details |
| Nairobi | Head Office | Old Mutual Tower, Upper Hill Road |
| Nairobi | Kimathi Branch | Old Mutual Building, First Floor, Kimathi Street |
| Nairobi | Bishop Garden | Bishops Garden Towers, Ground Floor, 1st Ngong Avenue |
| Central | Nyeri Branch | Sohan Plaza, Upper Ground Floor, Gakere Road |
| Central | Thika Branch | Twin Oak Plaza, Kwame Nkrumah Road |
| Coast | Mombasa Branch | Acacia Center, Mezzanine 1, Nyerere Avenue |
| Rift Valley | Nakuru Branch | Prestige Plaza, Off Kenyatta Avenue |
| Rift Valley | Eldoret Branch | Imperial Court, 1st Floor, Nairobi/Uganda Highway |
| Western | Kisumu Branch | Tivoli Center, Jomo Kenyatta Avenue |
| Western | Kisii Branch | Ouru Complex, Ground Floor, Kisii – Kisumu Road |
🛡️ Old Mutual Kenya’s Financial Solutions and Insurance Packages
Old Mutual offers a comprehensive range of financial solutions for Personal, Business, Corporate, and Investment needs.
1. Personal & Family Insurance
| Category | Key Insurance Packages/Covers |
| Health | Afyaimara Family Cover (including Junior, Senior, County, and Executive options), Global Healthcare Claims. |
| Life Assurance | Whole Life (lump sum on death), Term Cover (for a specific period), Last Expense (Funeral Cover). |
| General Insurance | Motor Insurance (Private and Commercial), Home Insurance (against theft, fire, etc.), Travel Insurance, Golfer’s Insurance. |
| Accident & Disability | Personal Accident (MaxPac), Student MaxPac Personal Accident, Accidental Death/Disability Cover, Severe Illness Cover. |
| Retirement & Savings | Personal Pension Plan, Lengo Digital Savings Plan, Elimika Education Plan (Life cover with investment). |
2. Business & Corporate Solutions
| Category | Key Services/Covers |
| Employee Benefits | Group Life and WIBA (Work Injury Benefits Act), Group Medical, Group Critical Illness, Group Last Expense, Group Credit Cover. |
| Asset Protection | Commercial Property Insurance, Contractors All Risk, Political Violence, Terrorism and Sabotage, Livestock and Crop Insurance. |
| Liability | Professional Indemnity, Public Liability, Doctor’s Professional Indemnity Cover, Products Liability, Directors and Officers Liability. |
| Investment | Umbrella Pension Scheme, Pension & Provident Fund Management, Investment Advisory. |
3. Investment Services
Old Mutual also offers various wealth and asset management solutions:
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Old Mutual Unit Trusts (for investment diversification)
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Alternative Investments
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Private Wealth Management1
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Pension Fund Management
Old Mutual Kenya’s Products List
1. Education Plans
2. Investment Plans
3. Retirement Plans
4. Savings Plans
5. Life, Home & Funeral
6. Disability & Critical Illness
7. Car & Travel Insurance
8. Health
The ‘Contact Us’ Page
Head Office
Old Mutual Tower, Upper Hill Road, Nairobi
P.O. Box 43013 – 00100
Nairobi, Kenya.
Tel: +254 20 2850 000
Mobile: +254 711 065 000
Call Centre: +254 711065100 / +254 711010100
E-mail: [email protected]
Whistle blowing number: 0800 722 626
Old Mutual Investment Group Limited: [email protected]
