UAP Old Mutual Group’s details, offices, contacts, services, insurance packages and history: The UAP Old Mutual Group is an integrated financial services provider in East Africa, operating as a part of the larger Old Mutual Limited (OML), a premium African financial services group.
The Group was formed through the consolidation of Old Mutual’s investments in Kenya, including the acquisition of a controlling stake in Faulu Microfinance Bank and UAP Holdings.
Here is a summary of the Group:
🌍 UAP Old Mutual Group’s Operations and Presence
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Headquarters: Old Mutual Tower, Upper Hill, Nairobi, Kenya.
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Regional Footprint: The Group operates in Kenya, Uganda, South Sudan, and Rwanda.
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Parent Company: Old Mutual Limited (OML), which is listed on the Johannesburg Stock Exchange.
💰 UAP Old Mutual Group’s Key Services and Products
The UAP Old Mutual Group offers a comprehensive range of financial solutions for individuals, businesses, and institutions, which are broadly categorized into:
| Category | Product Examples |
| Insurance |
Life Assurance: Whole Life, Term Cover, Last Expense (Funeral), Education Plans, Personal Pension. General Insurance: Motor (Private, Commercial), Home, Travel, Golfer’s Insurance, Personal Accident, Group Life. |
| Health Insurance | Medical covers like Afyaimara Family Cover, Global Healthcare, Group Medical Insurance. |
| Investments |
Unit Trusts: Money Market Fund, Balanced Fund, Equity Fund, Bond Fund. Other: Private Wealth Management, Investment Advisory. |
| Banking | Provided through Faulu Microfinance Bank. |
📞 UAP Old Mutual Group’s Contact and Head Office (Kenya)
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Head Office: Old Mutual Tower, Upper Hill Road, Nairobi, Kenya.
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Postal Address: P.O. Box 43013 – 00100, Nairobi, Kenya.
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General Phone: +254 20 2850 000 or +254 711 065 000
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Customer Care: +254 711 065 100
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General E-mail: [email protected]
They also have multiple branch locations across Kenya, including in Mombasa, Nakuru, Eldoret, Kisumu, Nyeri, and Meru.
🌍 UAP Old Mutual Group’s Overview and History
History of Old Mutual
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Established: Old Mutual was founded in Cape Town, South Africa, in 1845 as the country’s first mutual life insurance company.
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Current Structure: Today, Old Mutual Limited (OML) is an African-focused investment, savings, insurance, and banking group operating across 13 countries.
Formation of UAP Old Mutual Group
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UAP Holdings Roots: UAP Holdings’ origins in Kenya date back to the 1920s with the incorporation of the Provincial Insurance Company of East Africa. It grew into a prominent East African financial services group.
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Merger: The UAP Old Mutual Group was formed in 2015 after Old Mutual Limited acquired a controlling stake in Faulu Microfinance Bank (in 2014) and UAP Holdings (in 2015).
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Integrated Model: The Group now operates using an integrated financial services model, offering a comprehensive range of solutions (Investment, Insurance, Banking, and Savings) through a wide network.
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Footprint: The Group has a growing footprint in East Africa, with operations in countries like Kenya, Uganda, Tanzania, South Sudan, and Rwanda.
💼 UAP Old Mutual Group’s Core Services
The UAP Old Mutual Group provides a broad spectrum of financial solutions to retail and corporate customers, generally falling into four main categories:
| Service Category | Description of Offerings |
| Insurance | General Insurance (Non-Life), Life Assurance, Health Insurance. |
| Investment | Investment Management, Securities Brokerage, Unit Trusts, Alternative Investments, and Private Wealth Management. |
| Banking | Microfinance Banking services (primarily through Faulu Microfinance Bank in Kenya). |
| Savings & Retirement | Savings Plans, Education Plans, and Personal Pension Plans. |
🛡️ UAP Old Mutual Group’s Key Insurance Packages
The insurance offerings cover both personal and business needs:
Personal Insurance
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Health Insurance: Packages like Afyaimara Family Cover (including Junior and Senior options) which cover inpatient, outpatient, maternity, dental, and optical services, as well as critical illness.
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Life Assurance:
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Whole Life and Term Cover plans.
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Last Expense Cover (Funeral Insurance) to ease financial burdens during difficult times.
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Education Plans (e.g., Lengo Education Plan, Elimika Education Plan).
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Savings Plans (e.g., Lengo Savings Plan).
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General Insurance:
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Motor Insurance (Private, PSV Self Drive, Commercial, Trucksure).
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Home Insurance.
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Accident Cover (Personal Accident/MaxPac, Student MaxPac, Accidental Death, Accidental Disability).
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Travel Insurance.
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Golfer’s Insurance.
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Corporate/Business Insurance
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Employee Benefits: Group Life Assurance, Group Personal Accident, and Group Medical Insurance.
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General Business Cover: Motor Commercial, Construction & Engineering, Industrial All Risk, Marine Insurance (Hull and Cargo), Crime, Cash in Transit, and Office Compact cover.
🏢 UAP Old Mutual Group’s Head Office and Contact Details (Kenya)
The primary contact information for the Head Office in Kenya is typically centralized at the Old Mutual Tower.
| Detail | Information |
| Head Office Address | Old Mutual Tower, Upper Hill Road, Nairobi, Kenya. |
| Postal Address | P.O. Box 43013 – 00100, Nairobi, Kenya. |
| General Telephone | +254 20 2850 000 |
| Mobile/Switchboard | +254 711 065 000 |
| Customer Service | +254 711 065 100 / +254 711 010 100 |
| Email (Customer) | [email protected] |
UAP Old Mutual Group’s Regional Offices (Branches in Kenya)
The Group maintains a network of branches across Kenya, including locations in:
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Nairobi (e.g., Kimathi, Bishop Garden)
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Central (e.g., Thika, Nyeri)
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Eastern (e.g., Machakos, Meru)
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Nyanza (e.g., Nakuru, Eldoret)
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Western (e.g., Kisumu, Kisii)
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Coast (e.g., Mombasa)
UAP Old Mutual Group’s Products Service List
1. Personal
- Health Insurance
Your Health, Our Priority. Get the Best Health Insurance Cover
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General Insurance
Protect yourself and what matters most from potential risks and financial loss. Includes Motor, Travel, Home, Personal, Golf, Indemnity.