Directorate of Criminal Investigations, DCI/ Client user manual for clearance certificate on E-Citizen/ How to access the E-Citizen Portal/ How to Create an E-Citizen account/ How to apply for a police clearance certificate/ How to apply for a certificate of good conduct/ How to print for a certificate of good conduct/ How to download a certificate of good conduct/ how to pay for a certificate of good conduct/ how to apply for a kenyan passport

May 31, 2025March 24, 2025 Hillary Kangwana

The manual on the blue link, below, describes in detail how to access the E-Citizen portal, create an account, applying for a police clearance certificate/ Certificate of good conduct, printing out the c24 form, the receipt and downloading and printing the certificates from the applicant’s E-Citizen account:

UsermanualforClearanceCertificateonecitizenfrontenduserconverted

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How to access th E- citizen portal, create an E- Citizen account, apply for Police Clearance Certificate/ Certificate of Good Conduct/ Requirements for application for Police certificate of good conduct from the Director of Criminal Investigations, printing out the C24 form, the receipt and download the certificate from applicant’s e-citizen account.