Helb Contacts- Are you in need of any service from the Higher Education Loans Board (Helb)? You do not need to travel to their offices in Nairobi since you can get the service at the comfort of your house. Helb has created various online communication platforms that you need to take advantage of.
All that you require to contact helb is a mobile phone and you are good to go. Below is a list of Helb communication channels that you can make use of, today:
| S/N | Helb Service | How to get service |
| 1 | HELB Student Portal | www.helb.co.ke |
| 2 | HELB Student USSD Code | *642# |
| 3 | HELB Loanees Portal | www.helb.co.ke |
| 4 | HELB Loanees USSD Code | *642# |
| 5 | M-Pesa Paybill Number | 200800 |
| 6 | HELB Employer Portals | www.helb.co.ke and [email protected] |
| 7 | Self-Serve HELB Portals | Helb Portal |
| 8 | Self-Serve USSD Code | *642# |
| 9 | Self-Serve HELB Mobile App | The Helb Mobile App |
| 10 | Helb Twitter Account | https://twitter.com/HELBpage |
| 11 | Helb Facebook Page | https://www.facebook.com/HELBpage/ |
| 12 | Helb Official Email Address | [email protected] |
| 13 | Helb Call Contact Centre | 711052000 |
Helb Services
Here is a list of services available through the Helb Student Portal:
| S/No | Service from the Helb Student Portal | Link on how to access service |
| 1 | Helb Student Portal Login | Click here to access service instantly |
| 2 | Helb Student Profile Editing | Click here to access service instantly |
| 3 | Helb Loan Application Online | Click here to access service instantly |
| 4 | Helb Scholarship Application Online | Click here to access service instantly |
| 5 | Helb Loan Statement | Click here to access service instantly |
| 6 | Helb Loan Repayment | Click here to access service instantly |
| 7 | Helb Loan Disbursement Status | Click here to access service instantly |
| 8 | Helb Compliance Certificate Application | Click here to access service instantly |
| 9 | Helb Loan Penalty Waiver Application | Click here to access service instantly |
| 10 | Helb Loan Applications History | Click here to access service instantly |
I will appreciate if I get help from here
I applied for helb on september 2022 and now is November 2022 and now the status are still in registered and we are starting end of semester exam please help Id 41413393
Hello am a comrade I am starting my end semester exam next month around 20th I have not cleared my fees my page says only it’s dirsturbed to school account my batch number for school is 4359.it was disbursed but not yet paid to account for now 3 good week’s kindly I want clear message on when will it be paid so that if there is no money I differ to next academic year
I AM A STUDENT I APPLIED FOR HELB TWO MONTHS NOW MY STATUS IS AT THE REGISTRATION STAGE WHAT DO I DO?I HAVE WRITTEN A MAIL TO HELB HELP CENTER I HAVE NOT GOT RESPONSE YET
I am student,I have changed my phone number and registered on another line and I wanted it to be ammended ID number 40572936
Iam astudent who applied for the heib loan as first year in deed l have serious challenge of paying my school fee l haven’t got access to this service what could be happening kindly let me know
Hey,am cliff ken 0719826496 is my phone number not 0719826436.ID number 42272711.Can that phone number be rectified
Id number:41686884.please check my loans status it has been allocated since 30 October . what’s up?
Hello, am a student at South Eastern Kenya University and the situation is becoming harder, we are about to do exams and have not cleared fees payment. I applied for helb loan about last one and a half months ago but the status is still in registration status, what might be the problem? Please am a needy student and l placed all my hopes in the loan. The one concerned please help me.
Hi. My helb is still at registration and one month is already over. What could be the problem? I have not cleared my fees.
I need my new registered phone number to be ammended on Id number 40573936
My name is Lucy Adhiambo,ID number 40572936 my phone number is 0700499521, kindly activate it in the system because when I login with ussd code it indicates that I have changed the phone number, kindly activate it in your system, 0700499521
I really, suffer commercially since last year September until now I have not yet got my help loan and the exam is near I have not yet cleared the school fee what will I do now kindly look forward my request I’d number is 41456067
My name is Mwololo Mwikya and am really suffering since exam is approaching and have not paid school fee.I kidly request you offer me the helb loan in this month.
My helb loan has never been allocated since last year August and am seriously experiencing fee problems
Have been trying to get my attached document after filling the records please check for an help
While am trying to apply helb loan by dialling *642 they are telling me that my sim card has changed don’t know how you can help me on that and i saw a message of upkeep 2 do is has been so hard to interms of withdrawal please help on that
LET US NOT BELIVE THERE IS NO EQUALITY IN HELB SERVICES
I will appreciate it when the phone number will be ammended and activated in your system
Hello, student at Kenyatta University applied for loan but the status currently is NOT VERIFIED. ID. NO. 41966084. What could be the problem??
Have no received my my batch number,,, yet my upkeep was already allocated 12th /1/2023 . what’s up the concern people.
Any problem with this I’d number 41456067 because I have not got my help loan since last year September until now and the exam is near
ID NUMBER: 38712270 LOAN SERIAL NUMBER: 2120028460 PLEASE LET ME KNOW THE HELB LOAN STATUS.
Campus is getting harder,
Be blessed.
l am a kmtc student,,how can recover my email