How to quickly replace lost or damaged KNEC academic certificates

The Kenya National Examinations Council (KNEC) has now made it easier for you to replace your lost, mutilated or damaged KNEC issued certificates. Follow this step by step guide to quickly replace your KCSE, KCPE, KPSEA, Business, Technical and other certificates issued by the Examinations Council.

GUIDELINES ON APPLICATION FOR KNEC CERTIFICATION OF EXAMINATION RESULTS

Applicants are expected to apply online for Certification Letter through the Query Management Information System (QMIS) This may be accessed by typing the URL:http://qmis.knec.ac.ke.

The Kenya National Examinations Council (KNEC) started implementing the policy on issuance of Certification of Examination Results Letters from February 2018 to applicants who have done KNEC examination and have lost or darnaged their certificate(s).

REQUIRED DOCUMENTS

(1) Copy of certificate(s) or Result slip(s). Result slips are applicable for all examinations except Primary School Examination from 1926 to year 2012 (Primary School Examination result slips from year 2013 printed from the KNEC website/system are acceptable); (Mandatory)

(2) Police Abstract indicating reporting of loss of certificate(s); (Mandatory)

(3) Copy of National ID/Passport or (Birth certificate for those under 18 years with a copy of National Identity Card for at least one parent/official guardian); (Mandatory)

(4) A Confirmation from the registrar of persons on the identity of the applicant MUST be obtained and submitted to KNEC at the point of application; (Mandatory)

(5) The applicant will be required to submit one color passport size photograph; (Mandatory)

Copies of all these documents shall be uploaded online as part of the application.

DETAILS OF FEES PAYABLE

The fees for certification of examination results letter is KES. 5,220.00 (five thousand two hundred and twenty only) inclusive of VAT per examination results certification letter;

The payment will be via MPESA. The system will generate and send a unique pay bill and account number to the applicant indicating the amount to be paid after the documents have been verified by KNEC.

COLLECTION OF THE EXAMINATION RESULTS CERTIFICATION

The owner upon presentation of the original National Identity Card/valid Passport shall collect certification of examination results letter In person.

One of the parents/official guardians with their original National Identity Card and the original birth certificate shall accompany minors.

Certification of Exarnination Results Letters that will have NOT been collected within TWO (2) years from the date application will be disposed off without further communication and NO refund of the fee paid.

FURTHER INFORMATION

The certification of examination results Letter once issued is NOT replaceable.

The processing for certification of examinations results letter takes fifteen (15) working days after all the requirements have been fulfilled.

Applicant for Post School (Business, Technical & Teacher) Examinations will submit all the copies of result slips of modules/parts for the modular courses sat.

Applicant MUST prove that their certificates are lost/destroyed before applying for examination results Certification Letters.

The Names on the National ID/Passport/Birth certificate MUST match with those used during the examination.

Applicants who have legally changed their names MUST attach the legal documents used to change the name. E.g. marriage certificate for women or the copy of Kenya gazette in which the changed name appeared. Sworn affidavits are NOT acceptable.

Applications with differing examination details or have not met all the requirements will be declined.

If the application has been pended, the applicant must delete the old application and all its attachments and restart the process afresh ensuring that the correct information/missing documents are uploaded.

Applicants are required to apply for certification of examination results letters online and only visit the KNEC offices to collect the processed certification letters upon receipt of an SMS alert.

Manual or emailed applications including bank deposit slips shall not be accepted.

Further enquiries may be sent to the Chief Executive Officer, Kenya National Examinations Council through postal address or email address ceoQknec.ac.ke or [email protected]