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How to register Airtel SIM card in Kenya

KYC Locations

KYC selfhelp platform (SMS & USSD based) helps customers find the nearest KYC registration location to them. This is to create ease of access to information on nearest KYC registration locations.

Service is available via

  • · USSD Menu: Dial *386# for new activations.
  • · SMS: Send HELP to 38600 for already exiting customers.

Customers that want to register their lines can access the nearest Airtel touch-point for assistance as regards Airtel product and services, and get a list of outlets nearest to them using the USSD or the SMS platform.

KYC self help platform is available to all customers (New and Existing).

FAQs 

KYC Registration Points 

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KYC Airtel
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