NTSA Citizen Self Service Portal – Recover, Reset Lost Password October 5, 2025 Hillary Kangwana NTSA Service Portal 0 NTSA Help Desk: 0709 932 300 (safaricom), 020 6632 300 (Telkom)Ecitizen: 0709 932 300(safaricom), 020 6632 300 (Telkom)Office Line: 0709 932 000(safaricom), 020 6632 000(Telkom)Sign in using ecitizen | Sign In | Register An Account | Subscribe SMSëRetrieve PasswordSTEP 1 STEP 2 STEP 3 STEP 4Make sure you are subscribed to sms to receive your password*Username/ID No.: CitizenCompanyFinancial InstitutionDealerAgentSACCOAlienDriving SchoolDiplomatic MissionDiplomatic Officer CLICK HERE TO QUICKLY RESET YOUR PASSWORD.