The e-voucher redemption process begins with farmer registration which utilizes either private hired enumerators or the County extension staff. This captures the farmers’ bio-data and transmits it to the Ministry Servers in KALRO, Nairobi.

Farmers and the County extension staff are then trained on the program and appropriate applications installed in their phones/ tablets. These system require a 4G/5G sim card. Voucher batches are then released by the NVSP secretariat.

Farmers receive messages that require them to be verified by the Sub County Agricultural Officers or their Ward Agricultural Officers.

Upon verification farmers then receive e-voucher messages bearing unique codes which they take to the Agro dealers to begin the e-voucher redemption process. The Agro-dealers then input the special unique voucher codes in their systems that prompts the farmers to input their M-Pesa PIN.

The system then automatically deducts 60% of the inputs cost, triggering a 40% top up from the Ministry.

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