Tag Archives: HELB LOAN DEFAULTERS

HELB Portal

How to apply for HELB loan clearance, compliance certificate and refund; requirements and process

Leave a comment
Beneficiaries of the Higher Education Loans Board, helb, sponsorship can apply for clearance and compliance certificates that are mostly required during job recruitments. A compliance certificates is given to those who are repaying the loans but are yet to clear the full amount. While, clearance certificates are issued to beneficiaries who have fully paid the due interest and principal amounts. Sometimes one may make an over payment. This can still be refunded on application.

How to get a compliance, clearance certificate and refund.

To get a compliance, clearance certificate and or refund you must personally visit the helb offices at Anniversary towers in Nairobi. You will be issued with an Enquiry form (EF ) that has the following parts that must be filled correctly; where necessary:

a). Nature of enquiry

There are various enquiries that can be made at the helb customer care desk. These include: Loan Balance(statement), Missing payments, compliance certificate, clearance certificate and refund to over deductions among others.

b). Client details

You should be armed with your ID number and university registration number among other details.

c). Employment details

For those employed, you will be expected to provide details such as employer name, employment number and address.

d). For refunds

You need to have an ATM card a copy of which shall be attached on the application form. Once you fill the enquiry form, pick a ticket depending on the type of service required and you will be assisted accordingly. The clearance or compliance certificate is processed and you get it the same day. The clearance certificate has the following details: 1). Bearer’s Name 2). ID number 3). Registration number as used in college/ university 4). College/ University attended 5). Type of loan cleared List of services available at the helb customer care centre are: statements, post graduate loans, billing, refunds, compliance, lumpsome payments, refunds and statements. For further details visit the official helb website; https://www.helb.co.ke Related News: Guide to the helb mobile short code used for loan repayment application and disbursement status

Here are links to the most important news portals:

Banks and Money

Relief for job seekers and those blacklisted for defaulting ‘petty loans’: New CBK Guidelines

Leave a comment

It is a big reprieve for Kenyans blacklisted by the Credit Reference Bureau, CRB, for defaulting on payment of ‘petty’ loans. This is after the Central Bank of Kenya, CBK, released new CRB guidelines. Under the new blacklisting regime, one will only be blacklisted for any defaulted amounts of over Sh1,000.

“A minimum threshold of Ksh.1,000 has now been set for negative credit information that is submitted to CRB by lenders,” says the CBK.

In the new guidelines, ‘borrower’s information regarding nonperforming loans of less than Ksh. 1,000 will therefore not be submitted to CRB, and borrowers that were previously blacklisted only for amounts less than Ksh.1000 will be delisted’.

This will be good news for thousands of Kenyans who have been blocked from getting loans for failing to pay loans of as little as Sh.50.
Mobile lenders top the list of organizations responsible for blacklisting ‘petty loans’ defaulters.

Also benefiting from the new regulations are thousands of jobless youths. Getting the first CRB clearance certificate will now be free. “First time CRB clearance certificate will be provided at no charge,” orders the CBK.

SACCOs will also have something to smile about as they will be able to get prospective borrower’s credit information before advancing financing. “SACCO societies regulated by the Sacco Societies Regulatory Authority (SASRA) have now been included as authorized subscribers of credit data to CRBS. These SACCOS will now submit borrowers’ information to CRBS and also receive credit reports directly from them,” the CBK adds.

Loans that fall in arrears from April 1 to September 30, 2020, will now not lead to the “blacklisting” of the borrower on the CRB. This is one of the emergency measures that were announced on March 25, 2020, in light of the exceptional circumstances from the Coronavirus pandemic and aiming to shield borrowers from the adverse impact.