How to Apply for a HELB Clearance Certificate in Kenya {Best Guide}

How to Apply for a HELB Clearance Certificate in Kenya

A HELB clearance certificate is among the most crucial documents for engaging in specific businesses in Kenya (e. g. , professional practice) or hunting for a job. Here’s how to acquire this vital compliance document.

HELB Clearance Certificate application process explained

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The Higher Education Loans Board (HELB) is a significant financial entity in Kenya, responsible for offering loans and scholarships to students pursuing their higher education. However, after finishing your studies or when you no longer need their financial support, you might require a HELB clearance certificate.

This certificate (similar to the CRB Clearance and the Tax Compliance certificates) is vital for numerous purposes, including applying for jobs particularly in government entities, renewing professional licenses, or meeting legal requirements.

If you have fully repaid your HELB loan or were never a recipient, applying for a HELB clearance certificate is a simple procedure. Here is a step-by-step guide to assist you in navigating the application process.
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Also read:

• How To Get Your HELB Compliance Certificate Online

• How To Apply For HELB Loan Clearance, Compliance Certificate

Steps To Follow When Applying for A HELB Clearance Certificate in Kenya

Step 1: Visit the HELB Portal

Access the official HELB online portal at www. helb. co. ke. Once on the site, head over to the student portal section.
If you do not possess an account, you will need to establish one by registering with your information, such as your national ID number and personal contact details. If you are already registered, simply log in using your credentials.

Step 2: Check Your Loan Repayment Status

Prior to continuing with the clearance process, you must confirm that you are in good standing with HELB. If you have any outstanding loans, they must be entirely repaid before you are eligible for the clearance certificate. To verify your loan status:

Log in to your HELB account.

Visit the Loan Repayment Section to examine your current balance and repayment history.
If you have a balance, HELB offers several repayment methods, including bank payments, mobile money transfers (M-Pesa), and direct debit from your salary.

Step 3: Request a HELB Compliance Certificate

If you are a HELB loan recipient and have fully repaid your loan, or you were not a recipient, you can apply for the HELB compliance certificate. This certificate is generally granted to individuals who have settled their loans or those who never borrowed.

To request the certificate:

• Log in to your HELB account.
• Go to the Compliance Certificate section.
• Provide the necessary information requested.
• If you have finished all your repayments, the certificate will be ready for download right away. For non-beneficiaries, the process is typically faster since you just need to verify your information.

Step 4: Pay the Processing Fee

For HELB loan beneficiaries, there is a Ksh 1,000 processing fee for the clearance certificate. Payment can be made through M-Pesa, direct bank transfer, or via authorized HELB payment agents. The payment information will be shown on the portal once you request the certificate.

For non-beneficiaries, the clearance procedure is usually free unless HELB specifies otherwise.

Payment Via M-Pesa

1. Access the M-Pesa Menu.
2. Choose Lipa na M-Pesa and then select Pay Bill.
3. Input the HELB business number: 200800
4. Use your national ID number as the account number.
5. Enter the amount (Ksh 1,000 for beneficiaries).
6. Enter your M-Pesa PIN and confirm the transaction.

Step 5: Download the HELB Clearance Certificate

After you have made the payment and your status is verified, you can download the HELB clearance certificate directly from the portal. It will be provided in PDF format for you to print and utilize as necessary.

Loanee VS Non-Loanee Compliance Certificate

Loanee – This refers to an individual who has received financial aid from HELB in the form of a loan during their education, typically for tuition, accommodation, or other school-related costs.

Non-Loanee – It indicates a graduate who did not secure a HELB loan.

How Loanees Should Apply for a HELB Compliance Certificate

The first action is to verify the loan repayment. If there is an outstanding balance, the loanee must make repayments before applying for the compliance certificate.

• Log in to the HELB portal to check the loan status.
• After the loan is completely paid off, apply for the HELB compliance certificate via the Helb Portal.
• Go to the Compliance Certificate Section and enter the requested information.
• Pay Ksh 1,000 as the processing fee for the certificate.
• Once confirmed, the certificate will be available for download.

How Non-Loanees Should Apply for a HELB Compliance Certificate

Non-loanees should verify their status with HELB to confirm they are recognized as individuals who have never taken a loan.

• Log in to the HELB portal and update or confirm your information.
• Proceed to the Compliance Certificate section and submit your information.
• No fee is required for non-loanees.
• Non-loanees typically receive the certificate almost instantly as there are no loan repayments to authenticate.

Uses of the HELB Compliance Certificate.

• Applying for jobs primarily in government and public sector institutions.
• Renewing professional licenses.
• Meeting legal requirements such as tender applications or statutory obligations.

Who Needs A HELB Clearance Certificate?

1. Job applicants in the public sector
2. Bidders for government tenders and contracts
3. Professionals aiming for license renewal
4. Graduates seeking clearance after finishing their studies
5. Employees transitioning to new jobs
6. Immigrants applying for residency or work permits

Is it Possible to Apply for the HELB Clearance Certificate via eCitizen?

Currently, it is not possible to submit an application for a HELB Clearance Certificate through the eCitizen portal. Applications for the HELB clearance certificate must be made directly via the HELB online portal at www. helb. co. ke.

Additional Information

Turnaround Time – The clearance certificate is typically processed and issued within a few minutes for those who are non-beneficiaries and for those who have completely repaid their loans. However, there may be delays if there are outstanding issues with HELB.

Validity – The HELB clearance certificate does not expire, but some institutions may ask for a recent version. It is recommended to download a new copy when necessary.

Helpline – If you experience any difficulties, you can contact HELB through their contact centre at +254711052000 or via email at contactcentre@helb. co. ke.

Conclusion

Acquiring a HELB Clearance certificate is a crucial step for graduates in Kenya, particularly when applying for jobs in the public sector. Make sure your loan is fully repaid or that your information is correct if you were not a beneficiary, and follow the specified steps for a hassle-free clearance process.