AON Minet Services at Kisii Teaching and Referal Hospital suspended over non payments

May 31, 2025 Hillary Kangwana

Kisii Teaching and Referal Hospital, KTRH, has suspended TSC Teachers’ AON Minet Medical Cover Services at the facility due to the non-remittance of pending bills from the insurance. This means that thousands of teachers from Kisii and other neighbouring counties will have to seek medical services elsewhere.

According to the Kenya Union of Post Primary Education Teachers (KUPPET) Kisii Branch Executive Secretary, Joseph Mogire Abincha, the non-remittance of teachers’ deductions to the facility has hampered service delivery.

“I would like to inform you that the CEO KTRH has temporarily suspended services due to the non-remittance of pending bills from the insurance, a situation caused by delays from TSC. Something that has led to a go slow on services at the amenity wing and lack of enough drugs at the facility.” Says Abincha in a memo sent to the Kisii County teachers.

Mogire has further urged the teachers to remain patient as a lasting solution is being sought.

“We understand the inconvenience this may cause, and I kindly ask for your patience as we work diligently to resolve this matter as soon as possible. Rest assured, we are in active communication with all relevant parties to ensure this issue is addressed swiftly.” He says.

KTRH may not be the only facility that has suspended Minet Medical cover services. Several other facilities have are reportedly having a go slow because of the huge pending bills.

Full details on the Minet Medical Cover

TSC renews Aon Minet Medical Cover for 2025-2026 — TSC renews Aon Minet Medical Cover for Teachers.

AON Minet is one of the largest medical insurance providing services to over 376,000 teachers on Teachers Service Commission (TSC) payroll.

The scheme however does not cover TSC intern teachers and those on contract.

In early January this year TSC renewed its contract with Minet Kenya Insurance Brokers Limited after strike a deal with government.

Initially there were rumors that the scheme would be revoked and all TSC teachers moved to the Social Health Authority (SHA).

However AON Minet reached an agreement with government and was awarded a two year contract.

This two-year extension follows discussions with key stakeholders in the education sector and guarantees that teachers can keep accessing essential healthcare benefits without missing a beat.

Minet has been managing the TSC medical scheme since December 2022, and this extension keeps the same structure in place, covering everything from routine outpatient care to specialized treatments. Let’s dive into the details so you know exactly what this means for you.

One of the standout features of the TSC-Minet medical insurance scheme is that it adjusts benefits based on a teachers job group.

Teachers in lower job groups, like Primary Teacher II (Grade B5), get Ksh1 million in inpatient coverage and Ksh150,000 for outpatient needs.

Meanwhile, senior educators, such as Chief Principals (Job Group D5), enjoy larger provisions, with Ksh3 million for inpatient care and Ksh450,000 for outpatient services.

Some benefits however remain consistent across the board, regardless of your job group. For instance:

Dental Cover: Ksh45,000
Optical Cover: Ksh60,000
Last Expense Cover: Ksh300,000

Maternity coverage, however, is scaled with job grades, ranging from Ksh120,000 for Grade B5 to Ksh300,000 for Grade D5.

If you’re a TSC-employed teacher between 18 and 65 years old, you’re covered under this scheme.

It also extends to your loved ones—you can add one registered spouse and up to four dependent children.

These children are eligible for coverage from birth until age 18 (or up to 25 if they’re in school). And here’s a thoughtful inclusion: there’s no age limit for children with certified disabilities.

Want to know what the plan actually covers? Let’s break it down:

1. Inpatient Benefits

You’re covered for almost everything you’d need in a hospital. This includes:

Doctor’s fees (surgeons, anesthetists, consultants)
ICU and HDU care
Medications and laboratory tests
Imaging services like X-rays, CT scans, and MRIs
Specialized treatments, including chemotherapy and radiotherapy
Costs for internal surgical appliances

Essentially, if you’re hospitalized, this plan has you sorted.

2. Outpatient Benefits

Outpatient care is equally robust and includes:

Routine visits to your general doctor or specialist
Diagnostic tests
Physiotherapy sessions
Treatment for chronic illnesses, such as diabetes or hypertension
HIV/AIDS care, including access to antiretrovirals

This means you don’t have to delay routine checkups or treatment for ongoing conditions.

3. Maternity Coverage

For teachers planning or expecting children, the maternity benefits are especially generous. They include:

Antenatal and postnatal care
Delivery costs (normal and C-section—whether elective or emergency)
Routine immunizations under the Kenya Expanded Programme on Immunization (KEPI)

With everything from initial checkups to delivery costs covered, it’s a reassurance every new parent will appreciate.

4. Dental and Optical Cover

Need a root canal or a new pair of glasses? This plan won’t let you down. Dental benefits include:

Common procedures like tooth extractions and scaling (if medically necessary)
X-rays and dentures for injury-related losses
Dental crowns for restorative care

For optical care, the benefits cover:

Glasses and lenses
Frames
Ophthalmic surgeries and related ultrasounds

These add-ons are crucial for everyday wellness, ensuring your vision and dental health get the attention they deserve.

Additional Perks You Should Know

This scheme isn’t just about the basics—it also addresses more complex health needs. You can count on:

Emergency evacuation (road or air) in critical situations
International referrals for specialized care
Support for terminal illnesses like cancer and kidney failure
Services for chronic conditions such as arthritis, diabetes, and hypertension
Rehabilitation for substance abuse or work-related trauma

TSC sick leave for teachers {Best Guide}

Teachers in Kenya just like any employee can fall sick at the place of work or while at home. Some illnesses are short term while others may take a longer period of time to heal. Teachers who fall sick are entitled to a sick leave from the employer and who is the Teachers Service Commission (TSC).

We have pieced together all the information on TSC sick leave for teachers in Kenya.

TSC has provided an elaborate guideline on Sick leave application and approval so that the teachers’ job security and salary is safeguarded during the period of sickness.

The guidelines established by TSC aims to ensure that teachers can recuperate from illness without the added stress of financial or job security concerns.

Here is the comprehensive guide to the sick leave protocol for teachers in Kenya, detailing entitlements and guidelines.

Sick Leave Entitlements

According to the TSC, teachers are entitled to sick leave benefits that vary depending on the duration of the illness:

Short-term Illness:

For illnesses lasting up to six months, teachers are eligible for full pay during the first three months and half pay for the subsequent three months.

Long-term Illness:

In cases where the illness extends beyond six months, the leave continues without pay until the teacher is able to resume duties.

Contractual terms also play a role in determining sick leave entitlements. For teachers on contracts not exceeding one year, the entitlements are as follows:

One month with full pay
An additional month on half pay
Beyond two months, leave is granted without pay until resuming duty.

TSC Sick leave Application Process

The process for applying for sick leave is streamlined to ensure timely assistance:

Notification:

Teachers must inform their respective heads of institutions at the earliest possible instance of their illness.

Medical Documentation:

A medical practitioner must provide documentation certifying the illness, which is then submitted to TSC.

Sick Leave Approval:

Upon review, TSC grants sick leave based on the provided medical evidence and in accordance with the established guidelines.

TSC sick leave application online.

Currently TSC has done away with the tedious manual sick leave application and introduced an online platform to facilitate the sick leave application process.

This system allows for a more efficient and accessible means for teachers to submit their sick leave requests.

The TSC’s sick leave guideline underscores the commission’s commitment to the well-being of its teachers. By providing clear guidelines and a supportive structure, TSC ensures that educators can focus on their health and return to their vital roles in the education sector with confidence and security.

Sick leave Required details and documents.

Your TSC Number
Your National ID Number
Your Mobile Phone Number
A supportive document like a signed hospital admission sheet/ check-in sheet: This will act as proof of sickness
Inform the Head of Institution, HOI, or Principal for recommendations which he/ she will do online.

Conclusion.

All TSC teachers are entitled to a sick leave during time of illness. All that is required is an online application and informing the Head of Institution (HOI) or Principal.