Howtoaccessmedicalservices intheTeachers’MedicalScheme

To access medical services, visit any medical facility in the panel and identify yourself as a teacher or a dependent of a teacher. To find the comprehensive list of accredited medical facilities near you, simply dial *202*06#

MEDICALFACILITIESYOUCANACCESS STEPS BIOMETRICREGISTRATIONATTHEHOSPITAL

Directfacilities

These are hospitals that members can access directly without the need for a referral letter.

Referralfacilities

These are hospitals that offer medical services for cases that require specialized treatment. Referral letters from direct facilities (see above) are required to access services in these facilities.

*Kindlynoteyoudonotneedacardtoaccessmedicalservices.Simply

Dial*202*06#

Choose the hospital type you are looking for;

Outpatient/Inpatient/Optical

/Dental/Maternity

Enter County Name

Choose option 1: Find hospital

Choose Hospital type;

DirectorReferral

BiometricRegistrationiscarriedoutatthehospitalfollowingthestepsbelow:

Step2:Identify yourself or your dependant with the TSC number.

Step3:The hospital will generate an SMS that contains the One Time Password (OTP), sent to the principal member’s registered mobile number.

Step4:You will present this OTP to the service provider representative.

presenttheTSCnumbertotheempaneledserviceproviders. KindlyNote

• Biometricregistration for both the principal member and the dependant(s)

NB:Children under 7 years of age will be registered under either the

CONTACTS:

Hotline:1528

Telephone:0730604000

Email:[email protected]

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is only done for the first hospital visit.

• Forsubsequent visits members will only be required to verify against the already registered
• Biometric registration for children below 7 years will be undertaken by the parents/guardans.

parent or an appointed guardian

This Biometric registration is only done the first time one tries to access services. This process is not required for subsequent visits.