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How to replace KNEC Lost Certificate: 10 Easy Steps

May 31, 2025 Hillary Kangwana

The Kenya National Examinations Council [KNEC] started implementing policy in replacement of certificates for the affected candidates who sat for past KNEC examinations.

However Knec no longer issues duplicates certificates. What it issues is results confirmation which serves as a replacement for the lost certificates.

Previously Knec allowed a manual process of replacing certificates. The examiner has however now moved all the certificate replacement process to an online platform.

You can now easily replace your lost KCPE or KCSE certificate by following a simple online procedure that Knec released a year ago.

Below are the step by step guide on how to replace your lost KCPE or KCSE certificate online.

Kindly note that these procedures are also applicable for lost college certificates including PTE (Primary Teacher Education ) certificate.

KCPE – Kenya Certificate of Primary Education

KCSE – Kenya Certificate of Secondary Education

LOST KCPE/KCSE CERTIFICATES?

?Apply online for KNEC confirmation of results.

✔️Open the following link, click ‘Register’ to create an account then apply. Register as a candidate.

Link: https://qmis.knec.ac.ke/

REQUIRED DOCUMENTS:

Scan any of the following documents.

?A photocopy/result slip of the lost certificate (if available)

or

?The Class nominal results sheet for the year you did the exam.

or

?A letter from the school where you did the exam.

Continue reading:

How to replace a lost Knec certificate easily

How to apply for lost Knec certificate replacement, results confirmation

How to replace a lost KNEC Certificate; Procedure for KCSE, KCPE certificate replacement

How to replace lost Knec Certificate, change names, KCSE Certificate replacement online

How to apply for replacement of lost KCSE, KCPE Certificate from KNEC (Simplified guide)

HOW TO APPLY FOR CERTIFICATION LETTER (LOST CERTIFICATE)

Step 1: Register an account at https://qmis.knec.ac.ke
Step 2: Log in with the credentials sent to your email
Step 3: Select Lost Certificate option from the menu
Step 4: Fill in the Index number, type of exam and year then click FIND
Step 5: Attach the following MANDATORY documents:

i) Copy of the lost certificate/Result slip

ii) Both sides of your ID

iii) Passport size photo

iv) Police abstract

v) Confirmation from the registrar of persons consisting of 3 pages as follows:

  • A confirmation letter
  • Fingerprint page
  • Back page with personal details

This confirmation can be found at NSSF Building 7th floor, Upperhill in Nairobi or sub-county registrar of persons offices for those outside Nairobi.

Step 6: Submit the application

Step 7: Wait for verification of the application

Step 8: You will receive an email notification to log in and make payment (replace SMS with email)

Step 9: Pay Ksh 5,220 and wait for your application to be processed

Step 10: Keep checking on the system to know the status of application.

Once the process is complete, you will receive an email notification to collect your certification letter from the KNEC offices.

Helpline: 0720741004/0732333566

KNEC has automated the process of submitting examination related queries by clients.

QMIS is accessible online and therefore clients do not need to visit KNEC offices

physically to raise queries unless they are collecting documents generated after their queries have been resolved.

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