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E-citizen passport tracking: Check status of passport online

October 5, 2025 Hillary Kangwana

Kenyan Passport Application

You can apply, renew or replace your passport and pay for it online.

  • LOGIN
  • CREATE AN ACCOUNT

STATE DEPARTMENT OF IMMIGRATION AND CITIZEN SERVICES

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Choose login option

Click here for a quick login

Login with eCitizen
Dont have an account? Sign up

Or

Login with OTP
Welcome
Also read: Passport Booking and Collection Portal in Kenya – TRACK STATUS OF PASSPORT

Make sure you have the following details:

  • Category
  • Dual Nationality
  • Passport Type
  • Applicant Details
  • Parents Details
  • Next of Kin
Need Help?
Working hours
8:00am to 5:00pm

 

Call eVISA Customer Care
+254 110 922 062 (whatsapp)
+254 110 922 063 (whatsapp)
+254 110 922 064 (whatsapp)

Email:
evisa@immigration.go.ke

Payment queries:
+254 207 903 260
Email: support@pesaflow.com

Outside Official Working hours
+254 112 620 512,
+254 112 620 693

Call Passport Customer Care
General Queries:
+254 202 222 022,
+254 110 923 422,
+254 110 923 423

Emergency Hotline:
+254 110 922 065
Email:
passportsection@ immigration.go.ke

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