Tag Archives: NSSF Contacts

NSSF PORTAL

Joining NSSF Easily: How to become a NSSF Member; Registration forms, requirements and process guide

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The National Social Security Fund is a Kenyan government agency that is a Pension Scheme to which every Kenyan with an income shall contribute a percentage of his/her gross earnings so as to be guaranteed basic compensation in case of permanent disability, basic assistance to needy defendants in case of death and a monthly life pension upon retirement.

Membership

There are two types of NHIF members; Those in employment and voluntary ones.

How to Register as a member: In Employment

If you are in employment, all you need is to visit any NSSF Office closest to you with:

  • Your original National Identity Card (ID Card), Alien Card or Passport and a copy of it
  • An introduction letter from your employer (view sample)

We will record your details and register you. You will then be issued with an NSSF membership card. Your employer will require the NSSF Number on your card to enable them to make contributions to your account.

You can also top-up your contributions at any time through MPESA. Click here to know how to contribute through MPESA

How to Register as a member: Voluntary

If you are in self employment, all you need is to visit any NSSF Office closest to you with:

  • Your original National Identity Card (ID Card), Alien Card or Passport and a copy of it
  • You will then pay a minimum amount of Ksh 200, as an initial contribution to activate your card

We will record your details and register you. You will then be issued with an NSSF membership card. You can then start contributing to your account at your nearest NSSF branch or through MPESA. Click here to know how to contribute through MPESA

You may choose to begin your registration process through our online portal by clicking on the button below:

Here are links to the most important news portals:

Member Self Service Links

Here are links to NSSF members’ service portals:

Registration Links.

Are you a Kenyan aged 18 years and above? Are you employed or self employed? If your answer is YES, you can register today and become a member of NSSF and start saving for a bright and secure future.

Employed NSSF Member

You may register as an Employed NSSF Member, where your employer will deduct your contributions from your salary and top it up with a similar amount. Click on the button below for information on how to register as an Employed NSSF Member

Voluntary (Self Employed) NSSF Member

You may also register as a Self Employed (Voluntary) Member. You will be making contributions to your NSSF account on your own at any time you may wish to by visiting your nearest NSSF branch or simply through MPESA. Click on the button below for information on how to register as a Voluntary NSSF Member

NSSF PORTAL

A detailed description of all NSSF Kenya Member benefits, qualifications and how to get them

Leave a comment

The National Social Security Fund, NSSF, is a friendly service organization which exists for the public good. It offers social protection to all Kenyan workers. NSSF provides social security protection to workers in the formal and informal sectors. It registers members, receive their contributions, manage funds of the scheme, process and ultimately pay out benefits to eligible members or dependents.

This is a Pension Scheme to which every Kenyan with an income shall contribute a percentage of his/her gross earnings so as to be guaranteed basic compensation in case of permanent disability, basic assistance to needy defendants in case of death and a monthly life pension upon retirement.

NSSF BENEFITS TO MEMBERS.

NSSF members enjoy a wide array of benefits. This section will help you find information on benefits and grants that you may be eligible for as a member (or relative of a deceased member) of NSSF. It will also provide you with the information you need on how to apply for the benefits and grants to which you are entitled.

Anyone wishing to apply for benefits/grants should first carefully review the information provided regarding eligibility criteria and application requirements for the benefit/grant for which he/she is applying.

Thereafter, the member/claimant should complete the relevant application form and submit it (in person) to his/her nearest branch office. Applications forms are available online and in all NSSF branch offices.

List of NSSF Benefits Offered:

Eligibility: Members are eligible for this benefit when they reach the age of 55 years, or when they ultimately retire from regular paid employment.

How to apply: Visit your nearest NSSF office with:

  • A certified copy of your retirement letter OR certificate of service OR termination letter
  • Your NSSF Card and
  • Your National Identity Card.

You will be advised thereafter on the steps you will follow to complete your benefit application.

Eligibility: Members are eligible for this benefit if they are at least 50 years of age and they have retired from regular paid employment. A member would opt to apply for this benefit (over the age/retirement benefit) if they retire before attaining 55 years of age.

How to apply: Visit your nearest NSSF office with:

  • A certified copy of your retirement letter OR certificate of service OR termination letter
  • Your NSSF Card and
  • Your National Identity Card.

You will be advised thereafter on the steps you will follow to complete your benefit application.

Here are links to the most important news portals:

This benefit is paid to: This benefit is payable to the survivor(s)/dependant(s) relative(s) of a deceased member. The dependant relatives qualify for this benefit in the following order:

  • The husband/wife of the deceased member.
  • All children irrespective of age or gender (if the husband/wife of the deceased member is also deceased, or if the deceased member was a single parent).
  • The parents of the deceased (if the deceased member was not married and had no children)
  • Sisters/brothers of the deceased (if the deceased was single, had no children, and both parents are deceased)
  • The guardian to the children of the deceased member (where both the parents are deceased and all the deceased members’ children are minors)
  • An applicant who has letters of administration (where all dependants are exhausted)

How to apply:

  • Complete the Application for Survivor’s Benefit Form
  • Get your local administration (i.e., the administration in your home district) to endorse form SF/BN/SB/002A of your application
  • Submit the completed application form + the required documents (in person) to your nearest NSSF office

Required documents/ Standard processing requirements:

  • Deceased members’ original membership card
  • Photocopy of the deceased members National Identity Card
  • Original death certificate of the member and any beneficiary who is deceased
  • Certified copy of the marriage certificate or other evidence of marriage in case the deceased was married

This benefit is paid to:

  • Members who are certified to be permanently incapable of working because of physical or mental disability.
  • Members who are at least 50 years of age and suffer from a partial incapacity of a permanent nature that prevents them from undertaking employment.

How to apply:

  • Complete an Application for Invalidity Benefit Form
  • The application form should be endorsed by a qualified doctor at the hospital/clinic you attend(ed)
  • Submit the completed application form + the required documents (in person) to your nearest NSSF office.

Required documents/ Standard processing requirements:

  • A certified copy retirement (on medical grounds) letter
  • Medical/treatment records from the hospital you attend(ed)
  • Bank account number and bank name and address
  • A certified copy of your retirement letter OR certificate of service OR termination letter

* NOTE: You will be examined for confirmation of your invalidity by the Fund’s appointed doctor after completion and submission of the form.

This Benefit is paid to:

  • Members emigrating from Kenya to a country which is not a member of the East African Community, without the intention of returning to reside in Kenya.
NSSF PORTAL

Your complete guide to NSSF Kenya services, contributions, portal, Website, benefits and how to register and get your benefits

Leave a comment

The National Social Security Fund, NSSF, is a friendly service organization which exists for the public good. It offers social protection to all Kenyan workers. NSSF provides social security protection to workers in the formal and informal sectors. It registers members, receive their contributions, manage funds of the scheme, process and ultimately pay out benefits to eligible members or dependents.

This is a Pension Scheme to which every Kenyan with an income shall contribute a percentage of his/her gross earnings so as to be guaranteed basic compensation in case of permanent disability, basic assistance to needy defendants in case of death and a monthly life pension upon retirement.

Membership

There are two types of NHIF members; Those in employment and voluntary ones.

How to Register as a member: In Employment

If you are in employment, all you need is to visit any NSSF Office closest to you with:

  • Your original National Identity Card (ID Card), Alien Card or Passport and a copy of it
  • An introduction letter from your employer (view sample)

We will record your details and register you. You will then be issued with an NSSF membership card. Your employer will require the NSSF Number on your card to enable them to make contributions to your account.

You can also top-up your contributions at any time through MPESA. Click here to know how to contribute through MPESA

How to Register as a member: Voluntary

If you are in self employment, all you need is to visit any NSSF Office closest to you with:

  • Your original National Identity Card (ID Card), Alien Card or Passport and a copy of it
  • You will then pay a minimum amount of Ksh 200, as an initial contribution to activate your card

We will record your details and register you. You will then be issued with an NSSF membership card. You can then start contributing to your account at your nearest NSSF branch or through MPESA. Click here to know how to contribute through MPESA

You may choose to begin your registration process through our online portal by clicking on the button below:

Member Self Service Links

Here are links to NSSF members’ service portals:

NSSF Contacts

In case of any inquiries please contact the NSSF via any of the following media:

  • National Social Security Fund (HQ) – P.O. Box 30599 – 00100, Nairobi, Kenya
  • Main Line: (020) 2729911, 2710552
  • Toll Free: 0800 2212744
  • Cell Phone: 0709 583 000, 0730 882 000
  • ISDN: 2832000
  • Fax: (020) 2727882, 2722013, 2711615
  • Email: info@nssfkenya.co.ke
  • Website: www.nssf.or.ke

NSSF EMPLOYERS REGISTRATION PROCESS

How to Register as an employer: Company or Business

To register your business/company, simply download the registration form below, fill it and drop it off at your nearest NSSF office. Please ensure that you attach the following documents:

  • Certificate of Incorporation
  • Registration of Business Names
  • Trading License

You could also start the online registration process by clicking on the link below.

How to Register as an employer: Individual

If you are an individual and you wish to register as an employer, simply download the registration form below, fill it and drop it off at your nearest NSSF office. You could also start the online registration process by clicking on the link below

Please attach a copy of your National Identity Card, Passport or Alien ID

Employer Information

Employers registered with NSSF are requested to:

  • Submit their returns data electronically – No returns on portable media (Flash disks, CD’s) will be accepted.
  • Pay contributions for each month before the 15th day of the ensuing month. Please remember that payment made after the 15th day of the ensuing month attracts interest.
  • Ensure that all your employees are registered and contributions paid on their behalf. There should be no discrimination, on account of referring to some employees as casual or permanent.
  • Do not use contributions deducted on behalf of employees as a new investment in your business.
  • Feel free to Contact NSSF for more information or for any query.

Here are links to the most important news portals:

NSSF BENEFITS TO MEMBERS.

NSSF members enjoy a wide array of benefits. This section will help you find information on benefits and grants that you may be eligible for as a member (or relative of a deceased member) of NSSF. It will also provide you with the information you need on how to apply for the benefits and grants to which you are entitled.

Anyone wishing to apply for benefits/grants should first carefully review the information provided regarding eligibility criteria and application requirements for the benefit/grant for which he/she is applying.

Thereafter, the member/claimant should complete the relevant application form and submit it (in person) to his/her nearest branch office. Applications forms are available online and in all NSSF branch offices.

List of NSSF Benefits Offered:

Eligibility: Members are eligible for this benefit when they reach the age of 55 years, or when they ultimately retire from regular paid employment.

How to apply: Visit your nearest NSSF office with:

  • A certified copy of your retirement letter OR certificate of service OR termination letter
  • Your NSSF Card and
  • Your National Identity Card.

You will be advised thereafter on the steps you will follow to complete your benefit application.

Eligibility: Members are eligible for this benefit if they are at least 50 years of age and they have retired from regular paid employment. A member would opt to apply for this benefit (over the age/retirement benefit) if they retire before attaining 55 years of age.

How to apply: Visit your nearest NSSF office with:

  • A certified copy of your retirement letter OR certificate of service OR termination letter
  • Your NSSF Card and
  • Your National Identity Card.

You will be advised thereafter on the steps you will follow to complete your benefit application.

This benefit is paid to: This benefit is payable to the survivor(s)/dependant(s) relative(s) of a deceased member. The dependant relatives qualify for this benefit in the following order:

  • The husband/wife of the deceased member.
  • All children irrespective of age or gender (if the husband/wife of the deceased member is also deceased, or if the deceased member was a single parent).
  • The parents of the deceased (if the deceased member was not married and had no children)
  • Sisters/brothers of the deceased (if the deceased was single, had no children, and both parents are deceased)
  • The guardian to the children of the deceased member (where both the parents are deceased and all the deceased members’ children are minors)
  • An applicant who has letters of administration (where all dependants are exhausted)

How to apply:

  • Complete the Application for Survivor’s Benefit Form
  • Get your local administration (i.e., the administration in your home district) to endorse form SF/BN/SB/002A of your application
  • Submit the completed application form + the required documents (in person) to your nearest NSSF office

Required documents/ Standard processing requirements:

  • Deceased members’ original membership card
  • Photocopy of the deceased members National Identity Card
  • Original death certificate of the member and any beneficiary who is deceased
  • Certified copy of the marriage certificate or other evidence of marriage in case the deceased was married

This benefit is paid to:

  • Members who are certified to be permanently incapable of working because of physical or mental disability.
  • Members who are at least 50 years of age and suffer from a partial incapacity of a permanent nature that prevents them from undertaking employment.

How to apply:

  • Complete an Application for Invalidity Benefit Form
  • The application form should be endorsed by a qualified doctor at the hospital/clinic you attend(ed)
  • Submit the completed application form + the required documents (in person) to your nearest NSSF office.

Required documents/ Standard processing requirements:

  • A certified copy retirement (on medical grounds) letter
  • Medical/treatment records from the hospital you attend(ed)
  • Bank account number and bank name and address
  • A certified copy of your retirement letter OR certificate of service OR termination letter

* NOTE: You will be examined for confirmation of your invalidity by the Fund’s appointed doctor after completion and submission of the form.

This Benefit is paid to:

  • Members emigrating from Kenya to a country which is not a member of the East African Community, without the intention of returning to reside in Kenya.

 

 

NSSF PORTAL

Full list and guide to NSSF Kenya Contacts, offices and locations countrywide

Leave a comment

The National Social Security Fund, NSSF, is a friendly service organization which exists for the public good. It offers social protection to all Kenyan workers. NSSF provides social security protection to workers in the formal and informal sectors. It registers members, receive their contributions, manage funds of the scheme, process and ultimately pay out benefits to eligible members or dependents.

This is a Pension Scheme to which every Kenyan with an income shall contribute a percentage of his/her gross earnings so as to be guaranteed basic compensation in case of permanent disability, basic assistance to needy defendants in case of death and a monthly life pension upon retirement.

Here are links to the most important news portals:

NSSF KENYA OFFICES, LOCATION AND CONTACTS

NSSF Kenya has a number of offices in all regions countrywide, where members can register and get other support. Here are the offices.

1). Head office.

  • National Social Security Fund (HQ) – P.O. Box 30599 – 00100, Nairobi, Kenya
  • Main Line: (020) 2729911, 2710552
  • Toll Free: 0800 2212744
  • Cell Phone: 0709 583 000, 0730 882 000
  • ISDN: 2832000
  • Fax: (020) 2727882, 2722013, 2711615
  • Email: info@nssfkenya.co.ke
  • Website: www.nssf.or.ke

2). Nairobi Region Branches

Nairobi Region Office, Bruce Hse 5th Flr, Std Street
P.O. Box 50397-00200, Nairobi
Tel: 2222668/9
Email: nairobiregion@nssfkenya.co.ke
Hill Branch, Social Security Hse, Block C, Bishops Rd, Ground Flr
P.O. Box 45969 – 00100, Nairobi
Tel: 020-2729911/020 2832899/020 2713844/46/48/51/ 0737633906
Email: nssf.hillbranch@nssfkenya.co.ke
Kiambu Branch, Bishop Ranji Cathedral Plaza, Ground Floor, Biashara Street
P.O. Box 713-00900, Kiambu
Tel: 0737633914/(066)2022114
Email: nssf.kiambu@nssfkenya.co.ke
Industrial Area Branch, Simco Plaza 2nd & 3rd Flr, Lusaka Road
P.O. Box 30451-00100, Nairobi
Tel: 020-554883/895, 0737409457
Email: nssf.industrialarea@nssfkenya.co.ke
Donholm Branch, The Point-Buruburu, Along Rabai Road (Hamsa Stage) Opposite Kenol Petrol Station next to Naivas Supermarket.
P.O. Box 1385-00515, Nairobi
Tel: 0786998818/0773780210
Email: nssf.donholm@nssfkenya.co.ke
Ongata Rongai, Masai Mall, 2nd Floor, Magadi Rd
P.O. Box 665-00511, Ongata Rongai
Tel: 0731032088, 045-3123112
Email: nssf.ongatarongai@nssfkenya.co.ke
City Center Branch, Bruce Hse 5th Flr, Std Street
P.O. Box 50397-00200, Nairobi
Tel: 0737409453, 2228068/2228276
Email: nssf.citycentre@nssfkenya.co.ke
Westlands Branch, Rainbow Towers, Muthithi Road, Westlands
P.O. Box 66575 – 00800, Nairobi
Tel: 020-4444308, 0737409416
Email: nssf.westlands@nssfkenya.co.ke
Eastleigh Branch, Eastleigh Mall 1st Floor, General Waruinge Rd
P.O. Box 7800-00610
Tel: 0739102003, Nairobi
Email: nssf.eastleigh@nssfkenya.co.ke
Kitengela Branch, Africa House, Ground Floor, Kajiado Namanga Highway
P.O. Box 529-00242, Kitengela
Tel: 0739-102009
Email: nssf.kitengela@nssfkenya.co.ke
Machakos Branch, Nijrang Building,First Floor, Mbolu Malu Rd
P.O. Box 525-90100, Machakos
Tel: 0737409412
Email: nssf.machakos@nssfkenya.co.ke

 

3). Central/Eastern Region Branches

Central/Eastern Region Office, Sohan Plaza 2nd Kimathi Way
P.O. Box 308-10100, Nyeri
Tel: 061-2031140
Embu Branch, Eastern Emporium Building, Ground Flr. Kenyatta Ave. (Main Nbi – Meru Highway)
P.O. Box 316-60100 Embu
Tel: 0734317315/0737409460
Email: nssf.embu@nssfkenya.co.ke
Makueni Branch, Junction Mall, 1st Flr. Along Machakos Wote  Rd
P.O. Box 306-90300, Makueni
Tel: 0737409428, 044-33349/33084
Email: nssf.makueni@nssfkenya.co.ke
Nyahururu Branch, Barclays Bank Hse Sharp Road.
P.O. Box 148-20300, Nyahururu
Tel: 065-2023943/0737409459
Email: nssf.nyahururu@nssfkenya.co.ke
Maralal Branch, Saidia Bld. Prisons Rd. Opp. County Treasury
P.O. Box 258-20600, Maralal
Tel: 0737409433
 nssf.maralal@nssfkenya.co.ke
Nanyuki Branch, Silver Plaza, Ground Flr.
P.O. Box 226-10400, Nanyuki
Tel: 0737409444
Email: nssf.nanyuki@nssfkenya.co.ke
Nyeri Branch, Sohan Plaza Kimathi Way
P.O. Box 308-10100, Nyeri
Tel: 061-2032103/0737409455
Email: nssf.nyeri@nssfkenya.co.ke
Muranga Branch, Pala Plaza, Ground Flr.
P.O. Box 168-10200, Muranga
Tel: 060-2030313
Email: nssf.muranga@nssfkenya.co.ke
Thika Branch, Thika House, Kwame Nkruma St.
P.O.Box 844-01000, Thika
Tel: 067-2222279/0737409391
Email: nssf.thika@nssfkenya.co.ke
Mwingi Branch, LDP Building – Garissa Rd
Tel: 0737409465
P.O. Box 432-90400, Mwingi
Email: nssf.mwingi@nssfkenya.co.ke
Meru Branch, Ncheege Plaza, 1st Flr. Kirikuri St.
P.O. Box 1228-60200, Meru
Tel: 0737409474
Email: nssf.meru@nssfkenya.co.ke
Kitui Branch, Muli Mall, Grd Flr. Biashara/Mukuti Street
P.O. Box 641-90200, Kitui
Tel: 044-4422239/0737409417
Email: nssf.kitui@nssfkenya.co.ke
Kerugoya Branch, Mbigwa Sacco Plaza,1st Flr Opp. KCB Kutus – Kagumo Rd
P.O. Box 600, Kerugoya
Tel: 0737409471
Email: nssf.kerugoya@nssfkenya.co.ke

 

4). Coast/North Eastern Region Branches

Coast and North Eastern Region Office, Social Security House Mombasa 5th Flr, Nkurumah Rd
P O Box 90490-80100,Mombasa
 Tel: 041-2223426/19, Mombasa
Ukunda Branch, Tiosgima Plaza, Ground Flr. Diani Beach Rd.
P.O. Box 1076-80400, Ukunda
Tel: 053-8015545/0737409434, Wireless 053 8015545
Email: nssf.ukunda@nssfkenya.co.ke
Voi Branch, Haji Plaza Ground Floor Biashara St.
P.O. Box 127-80300, Voi
Tel: 043-2030129/0737409398
Email: nssf.voi@nssfkenya.co.ke
Garissa Branch, Lilac Centre, 1st Floor, Kisimayu Rd.
P.O. Box 378-70100, Garissa
Tel: (046)2102110, Fax 0462102253 /0737409468
Email: nssf.garissa@nssfkenya.co.ke
Mombasa Branch, Social Security House Mombasa Grd. Flr. Nkurumah Rd.
P.O. Box 90490-80100, Mombasa
Tel: 041-2311848, 041-2317123, 041-2223419, 0737 409 415
Email: nssf.mombasa@nssfkenya.co.ke
Wajir Branch, Juba Building, Korahey-Works Road, Ground Flr.
P.O. Box 326-70200, Wajir
Tel: 0737409411
 nssf.wajir@nssfkenya.co.ke
Malindi Branch, Al Noor Plaza 1st Flr. Jomo Kenyatta Ave.
P.O. Box 290, Malindi
Tel: 042-2130003/0737409449
Email: nssf.malindi@nssfkenya.co.ke
Lamu Branch, Majid Swaleh Hemed Bld.
P.O.Box 389-80500, Lamu
Tel: 0737409410
 nssf.lamu@nssfkenya.co.ke
Mtwapa Branch, Mtwapa Mall, 1st Floor, New Mombasa- Malindi Road
P.O. Box 733-80109, Mtwapa
Tel: 0786222322/041- 2324158
Email: nssf.mtwapa@nssfkenya.co.ke

 

5). RiftValley Region Branches

Rift Valley Region Office, AFC Bld, 1st Floor Kijabe Row
Tel: 051-2216449, Nakuru
.
,
Naivasha Branch, Wagi House Kenyatta Ave.
P.O. Box 361, Naivasha
Tel: 0737409437,050-2020146
Email: nssf.naivasha@nssfkenya.co.ke
Nakuru Branch, Polo Centre, Ground Floor
P.O. Box 1510-20100, Nakuru
Tel: 051-2210953/0737633903
Email: nssf.nakuru@nssfkenya.co.ke
Eldoret Branch, Kiptagich Bldg, 6th Flr. Off Uganda Rd
P.O. Box 1120, Eldoret
Tel: 053-2062284, 053-2061476, 0737409392
Email: nssf.eldoret@nssfkenya.co.ke
Nandi Hills Branch, Post Office Building – Opposite Nandi Police Station
P.O. Box 207, Nandi Hills
Tel: 0737-408423
Email: nssf.nandihills@nssfkenya.co.ke
Narok Branch, Oltalet Mall, 1st Floor
P.O. Box 443-20500, Narok
Tel: 050-2222062/0737409439
Email: nssf.narok@nssfkenya.co.ke
Kabarnet Branch, Mart Properties Plaza, Ground and 1st Floor
P.O. Box 14-30400, Kabarnet
Tel: 053-22162
Email: nssf.kabarnet@nssfkenya.co.ke
Kapsabet Branch, AFC Building Ground Floor
P.O. Box 1122, Kapsabet
Tel: 053-5252113/0735888887
Email: nssf.kapsabet@nssfkenya.co.ke
Kericho Branch, Sinendet Towers, 2nd Floor, Kisumu – Nairobi Highway
P.O. Box 586-20200, Kericho
Tel: 0737409470
Email: nssf.kericho@nssfkenya.co.ke
Sotik Branch, Bureti Tea Growers Sacco Bld, Main St.
P.O. Box 947, Sotik
Tel: 0737409413
Email: nssf.sotik@nssfkenya.co.ke
Kitale Branch, Ambwere Plaza Grd Flr Mazingira Street 49
P.O. Box 49-30200, Kitale
Tel: 054-30861/0737-409463
Email: nssf.kitale@nssfkenya.co.ke
Lodwar Branch, Northlands Building, Next to Doctor’s Mini Plaza.
P.O. Box 106-30500, Lodwar
Tel: 0735 888877
 Email: nssf.lodwar@nssfkenya.co.ke

 

6). Western/Nyanza Region Branches

Western/Nyanza Region Office
Al-Imran Plaza 3rd Floor Ondiga Oginga St.
Tel: 057-2021703
.
Bungoma Branch, Catholic Diocese Bldg Grd Flr. Mumias Rd
P.O. Box 572-50200, Bungoma
Tel: 055-30123/ 0737409456
Email: nssf.bungoma@nssfkenya.co.ke
Busia Branch, Rasto Park Plaza Busia-Ksm Highway
P.O. Box 109-50400
Tel: 0552322270/2322075/0737409441
Email: nssf.busia@nssfkenya.co.ke
Kakamega Branch, Ambwere Furaha Centre, 1st Flr – Sudi Rd opp. Muliro Gardens
P.O. Box 833-50100, Kakamega
Tel: 056-2030428/0737409418
Email: nssf.kakamega@nssfkenya.co.ke
Kisii Branch, Magson Plaza Postal Rd, 1st Flr next to Police Station
P.O. Box 898-40200, Kisii
Tel: 058-30206/0737409394
Email: nssf.kisii@nssfkenya.co.ke
Kisumu Branch, Al-Imran Plaza ,3rd Flr. Odinga Oginga St.
P.O. Box 1037-40100, Kisumu
Tel: 057-2024338/07374099447
Email: nssf.kisumu@nssfkenya.co.ke
Nyamira Sub Branch, Nash City, 1st Floor, Miruka Road
P.O. Box 249 – 40500 , Nyamira
Tel:(058)6144000/0780525249
Email: nssf.nyamira@nssfkenya.co.ke
Siaya Branch, Mwalimu Plaza Grd Flr Odinga Oginga Street
P.O. Box 1169, Siaya
Tel: 057-5321747/0737409390
Email: nssf.siaya@nssfkenya.co.ke
Homa Bay, Luore Plaza ,Bank Street
P.O. Box 167, Homa Bay
Tel: 0737409446,059-22063
Email: nssf.homabay@nssfkenya.co.ke
Migori Branch, Pesoda Plaza next to DTB Bank & Family Bank, Ground Floor & 1st Flr.Migori/Isbania Rd.
Tel: 0786222323
 Email: nssf.migori@nssfkenya.co.ke
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Vihiga Sub Branch 1st flr Cherry House, Kakamega/Kisumu highway
P.O. Box 1446-50300 Maragoli
Tel:(056)2031110
Email: nssf.vihiga@nssfkenya.co.ke
NSSF PORTAL

Simplified guide on how to pay for NSSF Kenya contributions through Mpesa

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The National Social Security Fund (NSSF) has partnered with Safaricom as it embarks on a push to fully adopt cashless payments. Under the initiative, NSSF will implement an entirely cashless system at all its branch network across the country. The Fund seeks to increase the convenience and efficiency of its services through the automation and digitization exercise.

“The platform we have launched, will make contributing to NSSF easy and effortless, We are aware that we have an enormous task ahead in meeting public expectations in our new role as a pension fund and I wish to assure you that the Fund is striving to enhance the member experience and we have a couple of initiatives that we shall roll out in the next couple of months,” said Chairman Board of Trustees, NSSF Gen. (Rtd) Dr. Julius Karangi; during the launch of the program in April, 2019.

NSSSF Mpesa Paybill

Under the new system, NSSF members can now remit their contributions and other payments to the organisation through the M-PESA PayBill 333300. Contributors can now easily key in their NSSF Account number under the “Account Number” option and complete their transaction without visiting the NSSF offices.

“We are proud for NSSF to have selected Safaricom as a partner in their shift to fully automated and cashless operations. More of our enterprise customers are adopting digitization as they increasingly focus on their customers’ needs. By cutting down on time spent handling and reconciling cash payments, the NSSF and its members can now enjoy the benefits of increased operational efficiency,” said Rita Okuthe, Chief Enterprise Business Officer, Safaricom.

Through this  partnership, employers with 20 and fewer employees can now also make their staff contributions through M-PESA. To contribute, the employer uploads their payroll data to the NSSF portal, after which they generate the Unique Payment Number (UPN) as part of their payment order. The employer then keys in the UPN as the Account Number under M-PESA.

The NSSSF Self service portal and Mobile App

NSSF has also enabled its members to use a self-service portal through www.nssf.or.ke or the NSSF Mobile App available on Google Play Store which they can track their contributions and also through which new members can register. In addition to launching the cashless platform NSSF is also enhancing the ease of doing business whereby returns will only be filed online from today henceforth.

Mobile payments have emerged as the most popular mode of cashless payments with data from the Central Bank showing almost nine of every ten cashless payments in the country were on the mobile phone as of December 2018.

According to a GSMA report, citizens prefer mobile payments for government services due to the associated cost savings of up to more than 75 per cent.

Here are links to the most important news portals:

You can now make contributions directly into your NSSF account through M-PESA. This is a fast, easy and convenient way to increase your contributions through your mobile phone. Simply follow the instructions listed below to do so.

Please note:

  • NSSF Member must be an M-PESA registered customer
  • Ensure that there is sufficient amount in your M-PESA account to cover all the transaction charges.

Procedures on how to make a contribution using M-PESA: