Tag Archives: Loan Repayment

HELB Portal

How to apply for HELB loan clearance, compliance certificate and refund; requirements and process

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Beneficiaries of the Higher Education Loans Board, helb, sponsorship can apply for clearance and compliance certificates that are mostly required during job recruitments. A compliance certificates is given to those who are repaying the loans but are yet to clear the full amount. While, clearance certificates are issued to beneficiaries who have fully paid the due interest and principal amounts. Sometimes one may make an over payment. This can still be refunded on application.

How to get a compliance, clearance certificate and refund.

To get a compliance, clearance certificate and or refund you must personally visit the helb offices at Anniversary towers in Nairobi. You will be issued with an Enquiry form (EF ) that has the following parts that must be filled correctly; where necessary:

a). Nature of enquiry

There are various enquiries that can be made at the helb customer care desk. These include: Loan Balance(statement), Missing payments, compliance certificate, clearance certificate and refund to over deductions among others.

b). Client details

You should be armed with your ID number and university registration number among other details.

c). Employment details

For those employed, you will be expected to provide details such as employer name, employment number and address.

d). For refunds

You need to have an ATM card a copy of which shall be attached on the application form. Once you fill the enquiry form, pick a ticket depending on the type of service required and you will be assisted accordingly. The clearance or compliance certificate is processed and you get it the same day. The clearance certificate has the following details: 1). Bearer’s Name 2). ID number 3). Registration number as used in college/ university 4). College/ University attended 5). Type of loan cleared List of services available at the helb customer care centre are: statements, post graduate loans, billing, refunds, compliance, lumpsome payments, refunds and statements. For further details visit the official helb website; https://www.helb.co.ke Related News: Guide to the helb mobile short code used for loan repayment application and disbursement status

Here are links to the most important news portals:

HELB Portal

Helb student loans Processing and repayment via mobile phone; How to repay Helb loans via Mpesa, Bank Deposit, Wave, World Remit, Diaspora Payment methods

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HELB was established with the aim of not just recovering all matured loans, but to raise sufficient funds to meet the rising loan demand and attain faster turnaround in loan repayments.

It consists of three tiers:

  1. Undergraduate section, which deals with recovery of undergraduate loans
  2. Jielimishe Loan section that is charged with the responsibility of disbursing and recovering of loans from salaried students.
  3. Allocation section charged with the responsibility of collection and updates of loanees’ accounts.

The Debt Management Department is committed to recovering all matured loans with utmost diligence in line with the HELB Act 1995 and in conformity with the dynamic customer expectations.

Related News: Guide to the helb mobile short code used for loan repayment application and disbursement status

Here are links to the most important news portals:

Repaying your Student Loan

Undergraduate Loan Repayment starts within one year of completion of studies or within such a period as the Board decides to recall the loan whichever is earlier. However, you can make voluntary payments before or after you complete your studies to reduce your loan balance.

Completion of Loan Repayment

Upon completion of loan repayment, kindly seek clearance from HELB. Please note that only HELB and not your employer can confirm your loan repayment status. HELB shall confirm loan repayment completion by issuing certificate of clearance. For clearance, please fill in the HELB Enquiry form.

Over Repayment

If you overpay your loan, you will receive a refund from HELB and not your employer. To claim refund, please fill in the Loan Recovery Enquiry form.

Click here to access HELB Enquiry Form

Jielimishe Loans (for salaried students)

Jielimishe Loans are due for repayment immediately upon disbursement. Successful applicants shall be notified via e-mail.

Loanee Obligations

All loanees [HELB loan beneficiaries] are required to start repayment after a period of one year on completion of studies, or within such a period as the Board may decide to recall the loan whichever is the earlier (Section 15 HELB Act). Paying the higher education loans at an early age reduces an individual’s financial burden in midlife when one is bringing up a family, paying a mortgage as well as planning for retirement. Among other advantages of paying the loans include; reduction of the number of loans that an individual has hence avoid being blacklisted with the Credit Reference Bureau (CRB) hence one can easily get a bank loan.

To ease your repayment, the Board has developed several different modes of repayment that suits the loanees who are employed and self-employed such as check off system, mobile payment that include M-Pesa, Airtel among others.

Therefore your obligation as a Loanee under the Act is to;

  • Inform the Board of your contact addresses (section 15 (a) HELB Act),
  • Begin repayment of your loan together with the interest accrued thereon (Section 15(b) HELB Act),
  • Facilitate the deduction and remittance of the loan to the Board – (Section 15 (c) HELB Act).

EMPLOYERS

Employers Obligations

The Higher Education Loans Board Act, 1995 demands that employers adhere to the law as stipulated below:

  • Disclose Loanees: Inform the Board that they have employed loanee(s). This should be done within three months from the date of employment. (Section 16(1) (a) of the HELB Act)
  • Deduct from the wages or remuneration of the loanee(s) the amount of any loan as instructed by the Board (Section 16(i)(b) of the HELB Act)
  • Discharge/remit the amount deducted from the loanee’s wages or remuneration

LOAN REPAYMENT METHODS

HELB offers various loan repayment methods as follows:

Local Repayment Methods

Mobile Payment Services: M-PESA

Using M-PESA (Safaricom) Money Transfer:

  • Select pay bill option
  • Enter HELB business number as 200800
  • Enter your national ID number as your account number
  • Enter amount you want to pay
  • Enter your secret PIN number
  • Confirm transaction and send

Note: The transaction reflects in your statement immediately after the transaction.

Bank Deposit

All payments are payable to Higher Education Loans Board, by crossed cheque, bankers draft, direct transfer/standing order/EFT or cash deposit to HELB collection A/C in any of the following banks:

Bank Account Number Branch Electronic Funds Transfer (EFT)
Kenya Commercial Bank 1103 266 314 University-way SWIFT CODE : KCBLKENX
Family Bank 035 000 024 971 Family Bank Towers SWIFT CODE : FABLKENAXXX
Co-operative Bank 011290 612 228 00 University-way SWIFT CODE : KCOOKENA
Barclays bank 077 501 8216 Barclays Plaza SWIFT CODE : BARCKENX
Standard chartered Bank 010 801 826 4700 Koinange street SWIFT CODE : SCBLKENX
Equity bank 055 029 357 3408 Equity Center SWIFT CODE : EQBLKENA
National Bank of Kenya 010 016 039 1100 Harambee Avenue SWIFT CODE :NBKEKENX
Citibank 300 040 012 Nairobi SWIFT CODE : CITIKENA
SBM Bank 0332 084 215 001 Delta House SWIFT CODE : SBMKENA
NCBA Bank Kenya
 1002 247 638 NIC House SWIFT CODE : CBAFKENX
Jamii Bora Bank 1174 852 7001 Koinange street SWIFT CODE : CIFIKENAXXX

Diaspora Repayment Methods

Wave
  • You can make payments instantly from the US and Canada through Wave via KCB account number 1103266314.
  • Go to www.sendwave.com to update/download the app and then make transfers immediately.
  • Please forward the wave email notification as well as your ID NUMBER to OnlinePayments@helb.co.ke
 World Remit
  • Log in to www.worldremit.com
  • Select the ‘Bank Deposit’ service from the blue ‘Send to’ box on this page
  • Choose whether to make the transfer to a Kenyan shilling (KES) or US dollar (USD) account
  • Enter the amount you want to transfer
  • We’ll show you the highly competitive exchange rate you’ll receive and any fees upfront
  • Enter recipient’s details KCB ACCOUNT NUMBER 1103266314
  • Pay online using a credit or debit card
  • Use your ID number as the reference
  • You and your recipient will receive SMS and email notification once the transfer is complete
  • Please forward the wave email notification as well as your ID NUMBER to OnlinePayments@helb.co.ke

HELB Products

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