We strongly encourage our customers to use the paybill numbers 888888 and 888880 for postpaid and prepaid bill payments respectively. Please follow the instructions below to top up your electricty.

• Paying your Postpaid Electricity Bill with M-Pesa (Safaricom)

1. Select “Pay Bill” from the M-Pesa menu.
2. Enter the Kenya Power business number 888 888.
3. Enter your new Kenya Power account number e.g. 123456.
4. Enter the amount you wish to pay which should be between Shs. 100 and  Shs.35,000.
5. Enter your M-Pesa PIN.

6. Confirm that all details are correct.

7. You will receive a confirmation of the transaction via SMS.

• How to Buy Kenya Power (KPLC) Prepaid Tokens via M-PESA Paybill Number 888880.

1. Go to Safaricom SIM Tool Kit, select M-PESA menu, select “Lipa na M-PESA“
2. Select “Pay Bill“
3. Select “Enter Business no.“, Enter KPLC’s Lipa na M-PESA PayBill Number 888880 and press “OK”
4. Select “Enter Account no.“, Enter your KPLC Prepaid Meter Number (e.g. 0100 xxxx xxxx x) press “OK”
5. “Enter Amount“, between KSh100 and 35,000 and press “OK”
6. Enter your M-PESA PIN and press “OK”
7. Confirm all the details are correct and press “OK”
8. M-PESA HAKIKISHA, You will get a notification with the intended recipient’s name e.g. “Pay Kenya Power KSh1,000.00 for Account 0100 xxxx xxxx x Press 1 within 20 seconds to STOP this transaction.” To stop a wrong transaction, Enter “1” and press Send within 20 seconds. Pressing “Cancel” will complete the transaction.
9. You will receive a confirmation SMS from M-PESA.
10. KPLC will then generate prepaid token valid for your meter and send via SMS.

• How to Buy Kenya Power (KPLC) Prepaid Tokens via Equitel

  1. Select Eazzy Pay from your Equitel menu
  2. Select Pay Bill from Eazzy Pay.
  Choose the bank account number to pay from e.g.0123456789102
  Select business number – KPLC Tokens
  3. Enter your KPLC Prepaid Meter Number (e.g. 37168917674) press OK
  4. Enter the amount you wish to pay which should be between Shs. 100 and  Shs.500,000.
  5. Enter your Equitel PIN and press OK
  6. Confirm that all details are correct by pressing 1 OK
  7. You will receive a  text confirmation of the transaction from Equity bank.
  KPLC will then generate prepaid token valid for your meter and send via SMS.1

NB: All payments are posted in your  electricity account on the same day.

• Paying your Electricity Bill with Equitel (Sim Tool Kit)

  1. Select Eazzy Pay from your Equitel menu
  2. Select Pay Bill from Eazzy Pay.
  Choose the bank account number to pay from e.g.0123456789102
  Select business number – KPLC Bills (Post Paid)
  3. Enter your new Kenya Power meter number e.g. 2831172 or 3436980.
  4. Enter the amount you wish to pay which should be between Shs.100 and  Shs.500,000.
  5. Enter your Equitel PIN and press OK
  6. Confirm that all details are correct by pressing 1 OK.
  7. You will receive a  text confirmation of the transaction from Equity bank.

NB: All payments are posted in your  electricity account on the same day.

Over The counter Payments
All our esteemed clients and potential clients can  pay their electricity bill by cash through all Equity Bank branches across the country and all payments willl reflect in your electricity account on the same day.

• Cash Payment

As a rule, all cash payments should be made at Kenya Power’s authorised pay points which are located within official premises and the paying counters clearly marked CASHIER.

• ATM Payments

If you have an account with Co-operative Bank, Postbank or Standard Chartered Bank, you may also pay your bill through any of these banks’ Automatic Teller Machines (ATMs).

• Bank Payments
  You may also pay your electricity bill by cash through appointed Co-operative Bank branches in Nairobi. Additionally, you can pay your electricity bill at any branch of the following banks countrywide.
• Cheque Payments
  Cheques may be deposited in designated boxes in pay centres and at specific business premises appointed by Kenya Power to serve as drop-off points.
• Bill Payment Through M-Banking

If you are a Co-operative Bank customer, your mobile phone is now an electricity bill payment point. To use the service, one must be registered with the bank for M-Banking service and also one must have registered their Kenya Power account number with the bank.

Kenya Power Contact Centre: 95551

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